A workforce development system should provide the skills, knowledge, and know-how required by personnel at all levels to deliver quality services to domestic and international visitors. This manual consists of three major components: Introduction to Tourism Workforce Development; use of the “Guide to Assessing and Designing Tourism Workforce Development Programs”, which emphasizes job and career opportunities for youth; and case studies focused on implementing tourism-related workforce development programs.
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Training & Education;
-Jasmina van Driel Rift Valley Programme Coordinator Horn of Africa Regional Environment Centre & Network, Addis Ababa University
Training & Education