The world is constantly undergoing technological evolution. New inventions allow us to perform multiple tasks without batting an eye with the help of technological operating systems. More specifically, a new tool is becoming widely used in various fields, impacting also the travel industry: Artificial Intelligence (AI). The European Parliament defines AI as “the ability of a machine to display human-like capabilities such as reasoning, learning, planning, and creativity.”
The travel and tourism industry, in particular, has embraced AI’s potential, leveraging its power to drive workforce optimization and revolutionize how we explore the world. So, with the tourism sector increasingly relying on data analysis for future strategies, AI has become an invaluable ally, propelling the industry toward new horizons.
But how has AI impacted the tourism industry? Can AI be used to foster better management and promotion of sustainable tourism actions? And what does the future hold for AI in this dynamic industry? To uncover the answers, let’s delve into the diverse applications of AI in the realm of tourism.
Chatbots in Travel Industry
The travel industry has always been at the forefront of embracing technological advancements, constantly seeking innovative ways to enhance the traveler’s journey. And when it comes to cutting-edge technology, chatbots have emerged as a game-changer. As AI technology continues to evolve, chatbots have undergone a remarkable transformation, reshaping how travelers interact with companies and access vital information.
The origin of chatbots in the travel industry can be traced back to the early 2000s when these virtual assistants first appeared. These early simple rule-based bots were primarily used for customer service and handling basic queries. Chatbots have evolved significantly as artificial intelligence and natural language processing technologies progressed. In recent years, travel companies have integrated chatbots with existing systems, such as booking engines and customer databases, making them powerful tools for handling complex travel-related queries and transactions.
So, the impact of chatbots in the travel industry is undeniable. In fact, statistics reveal that the worldwide chatbot market size was estimated at a staggering USD 5,132.8 million in 2022, with a projected compound annual growth rate (CAGR) of 23.3% from 2023 to 2030.These numbers highlight the increasing recognition of chatbots as indispensable assets in the travel sector, revolutionizing customer experiences and streamlining operations.
What are the Current Applications of Chatbots in the Tourism Industry?
1.Customer Support and Booking Assistance:
Modern chatbots in the travel industry excel in providing real-time customer support. They assist travelers with booking flights, hotels, and rental cars, offering options based on individual preferences. Additionally, chatbots handle frequently asked questions, reducing the load on customer service teams and providing 24/7 support.
2.Personalized Recommendations:
AI-powered chatbots can analyze user data and preferences to offer personalized travel recommendations. Chatbots suggest relevant destinations, activities, and accommodation options by understanding a traveler’s interests, budget, and past travel history.
3.Virtual Travel Guides:
Innovative chatbots now serve as virtual travel guides, offering information about local attractions, events, and dining options at the traveler’s destination. They can also provide real-time updates on weather conditions and travel advisories, ensuring a seamless travel experience.
4.Language Translation:
Language barriers can be a challenge for international travelers. Chatbots equipped with language translation capabilities help bridge this gap by facilitating communication with locals. One of these tools is Google’s AI-powered translator, which can translate text into images in real time. So, don’t hesitate to use this one or any other on your next trip!
A virtual assistant in the travel industry is an AI-powered application or software designed to assist travelers with various aspects of their travel planning and experience. These virtual assistants use natural language processing and machine learning to understand travelers’ queries and provide personalized information and services.
Some common features and tasks of virtual assistants in the travel industry include:
1. Travel Planning: Help find and book flights, hotels, rental cars, and other accommodations based on preferences and budget.
2. Trip Recommendations: Offer personalized travel recommendations based on the user’s interests, previous travel history, and other preferences.
3. Real-Time Updates: Flight statuses, gate changes, delays, and other travel-related information to keep travelers informed.
4. Language Translation: Some virtual assistants offer translation services to help travelers communicate in foreign countries where they might not speak the local language.
5. Travel Tips and Advice: Provide travel tips, packing lists, and other helpful information to make the travel experience smoother and more enjoyable.
6. Concierge Services: Advanced virtual assistants may offer concierge-like services, such as making restaurant reservations, booking tours, and arranging transportation during the trip.
7. Customer Support: Virtual assistants can assist travelers with customer support inquiries, such as managing booking changes, cancellations, or refunds.
What is the difference between a chatbot and a virtual assistant in the tourism industry?
While both chatbots and virtual assistants are AI-powered applications, there are some critical differences between them, particularly in the context of the tourism industry:
A Sustainable Future Powered by AI
AI technologies can bring about positive changes in the realm of sustainable tourism. Leveraging their already established applications in the tourism industry, it becomes more feasible to reimagine and adapt these technologies to align with a broader and more sustainable vision for tourism.
Chatbots and visual assistants are revolutionizing sustainable tourism by providing personalized recommendations to travelers based on their interests and values. It educates tourists about eco-friendly practices and helps businesses promote sustainability through effective marketing strategies. This technology has the potential to have asignificant impact on the industry, encouraging responsible eco-tourism.
Furthermore,AI can revolutionize destination management to optimize visitor flows, reduce congestion, and minimize environmental impacts. It will be possible to deliver more personalized and immersive experiences, enriching travelers’ journeys while preserving the cultural and natural heritage of the destinations.
Looking ahead, AI will become an even more integral part of the travel and tourism landscape. Advancements in natural language processing will further enhance chatbots’ and virtual assistants’ capabilities, making them even smarter and more intuitive.
Challenges and Ethical Considerations
Despite this new technology’s advantages, it is equally important to underline the limitations and risks its application can cause if not managed properly.
As AI becomes more prevalent in the travel industry, specific challenges and ethical considerations must be addressed. A chatbot just doesn’t have the ability to replicate a human experience, particularly important for the hospitality industry. Privacy and data security also remain critical concerns, as AI applications deal with vast amounts of personal information. Striking the right balance between data collection for personalization and protecting user privacy will be essential.
To conclude, the potential of AI in sustainable tourism is immense. But using this technology responsibly is crucial to avoid overexploitation and misleading practices. Education and awareness will be our guiding lights on this journey. By equipping ourselves with the knowledge and understanding of sustainable practices, we can ensure that AI catalyzes positive change. From reducing carbon footprints to promoting responsible travel choices, AI has the potential to pave the way toward a more sustainable and eco-conscious future for the travel industry.
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In a world that thrives on exploration and cultural exchange, sustainable tourism development is a strong force capable of driving positive change and fostering sustainable development. It’s indisputable that tourism provides a positive experience for the tourists themselves. Exploring new cultures and locales is transformative, but the benefits of tourism go far beyond just the tourist’s own experience.
Tourism has proven to be a strong tool for developing countries’ economic and social development and acts as a cultural preservation method. This blog post intends to illuminate tourism’s transformative role in shaping a brighter future for both host destinations and intrepid travelers. It stresses the importance of tourism industry growth.
Tourists connect after a shared experience
Tourism and the Economy
Can tourism drive sustainable economic development?
A primary concern of any tourist destination is how broadening the scope of their industry will impact their economies on both national and local levels. However, recognizing that tourism is one of the planet’s largest industries illuminates the desire and necessity for countries to tap into this global market.
Tourism contributes to job creation, infrastructure development, and economic growth. The World Tourism Association describes tourism as an “economic and social phenomenon” and recognizes how beneficial modern tourism is for developing countries and tourism’s role in local economies.
A study listed on the National Library of Medicine, expanding from 2003-2020, found that in most countries, tourism has a significant contribution to economic growth and that this economic growth has a positive impact on these nations’ tourism industries. This really illustrates the enriching cycle of economic growth that tourism can have, and when put into the context of developing countries, shows the opportunity for these countries to expand and develop in a positive way economically.
Tulum archaeological site, Mexico
Tourism as a tool for economic prosperity
As previously mentioned, tourism is currently one of the planet’s largest industries. Some fascinating information about tourism’s contribution to national economies can be found on Solimar’s Websitee, such as:
Tourism is one of the top five exports in over 150 countries and ranks first in an astounding 60 countries.
These incredible statistics illustrate how widespread and important tourism is for the vast majority of countries on the planet. Part of Solimar’s mission is to stress the importance of a tourism presence in the world’s developing countries, as tourism has shown to contribute to a larger percent of national GDP’s in developing countries, marking the importance of growing and maintaining this industry. Careful planning and smart investment can sustain these nations’ economic development. The Cayman Islands National Tourism Plan is an excellent example of this practice; you can learn more about it here!
How Can Sustainable Tourism Preserve Cultural Heritage?
When managed responsibly, sustainable tourism development has the potential to make a significant contribution to the cultural preservationof a region. Many tourists actively seek authentic and immersive experiences that allow them to engage with local culture and traditions. By attracting visitors to unique destinations and facilitating cultural exchange, tourism becomes a powerful tool that generates awareness, appreciation, and financial support for local traditions and heritage.
This, in turn, incentivizes regions to actively preserve their cultural artifacts and traditions to benefit from the economic opportunities that tourism brings. By recognizing and prioritizing cultural preservation, destinations can strike a balance between tourism development and preserving their cultural heritage, ensuring the benefit of present and future generations.
Mont Saint-Michel in France, A UNESCO World Heritage Site
Official recognitions such as the UNESCO World Heritage Site title enable destinations to distinguish themselves as cultural tourism hotspots. These sites have been acknowledged by the United Nations Educational, Scientific and Cultural Organization (UNESCO) as having exceptional universal value to humanity.
Recognized for their cultural, natural, or mixed significance, UNESCO World Heritage Sites enjoy protection and preservation through funding and regulation. Moreover, this prestigious title significantly boosts tourism inflow. In fact, in China, having a site inscribed as a UNESCO World Heritage Site leads to an approximate8% increase in tourism inflow.
Solimar understands the pivotal role of cultural preservation as a catalyst for positive tourism growth. That’s why they actively strive to preserve and stimulate cultural heritage practices and sites.In Morocco, Solimar addressed the challenge of limited direct selling and personal connection between Moroccan artisans and foreign buyers by creating artisan and cultural heritage routes in Fez and Marrakech. These curated routes allowed tourists to visit artisan workshops, creating awareness of Moroccan culture and craft traditions. As a result, artisans could sell their products directly to consumers, bypassing middlemen. This project successfully promoted Morocco’s cultural heritage and craft traditions, attracting more visitors and boosting revenue for artisans and the overall tourism sector.
How Can Tourism Serve Community Development?
Tourism holds tremendous potential for fostering community development, positively impacting various aspects of a community’s well-being. Infrastructure development is one notable outcome of tourism. As destinations strive to attract visitors, they invest in improving transportation networks, accommodations, public facilities, and utilities. These infrastructure enhancements enhance the tourism experience and benefit the local community by providing better access to services and amenities, thereby improving their overall quality of life.
Public trolley in Lisbon, Portugal
Tourism can also have a significant impact on healthcare facilities. Increased tourist arrivals often lead to expanding and improving local healthcare services to cater to visitors’ needs and ensure their safety. This, in turn, benefits the local community by providing improved access to medical services and better healthcare outcomes for residents.
Education is another area that can be positively influenced by tourism. Tourism growth creates job opportunities, particularly in the hospitality and service sectors. This encourages the local workforce to acquire new skills and knowledge through education and training programs. Consequently, educational institutions may be strengthened, and vocational training programs may be developed to meet the demands of the tourism industry. In Solimar’s various projects, we prioritize workforce development through targeted training. This benefits individuals by improving their employability and contributes to the community’s overall educational development.
Solimar recognizes the urgencyof mitigating tourism’s impact on climate change to safeguard vulnerable communities dependent on tourism. Through sustainable practices and community engagement, Solimar strives to protect both the well-being of communities and the places they call home, ensuring a resilient future for tourism.
Tourism’s Potential for Development
Tourism’s impact reaches far beyond the individual traveler’s experience. Sustainable tourism development serves as a catalyst for economic development, cultural preservation, and community growth. Solimar, recognizing the potential of tourism as a force for positive change, actively engages in projects that preserve cultural heritage, foster community development, and promote sustainability. By embracing responsible practices and engaging local communities, we can ensure a resilient future for tourism and create a brighter world where exploration and cultural exchange thrive.
To learn more about Solimar International’s current and past tourism for development projects, click here!
How is Tourism Connected to Mass Emigration? Insight into the Opinions of the People still living in the South of Tunisia
Migration is one of today’s most pressing issues, especially as more and more conflicts arise and the climate crisis worsens. Such events often lead to mass emigration: the process of considerable parts of a population leaving their homelands in search of a better life.
The effects of large-scale immigration into countries are no stranger to media coverage and political discussions. But what people often forget is how such large population movements affect the sending countries and those left behind.
This blog will cover the impacts on one of the origin countries — Tunisia. In addition, the blog will answer the questions of how tourism can help and, more importantly, how the people still living in the southern, mostly abandoned villages, feel about it.
Migration is not limited to humans: Animal migrations are a worldwide phenomenon. (Masai Mara National Reserve, Kenya)
Why do people emigrate?
Migration is a significant part of our history: humans have been on the move since their existence. Back then, migration was a means to take advantage of new and rivalless lands offering basic human needs. The more time progressed, war and colonialism became more central drivers of migration. Ancient expansions like the ones of the Greek Dynasty, the Roman Empire, Imperial China, or, more recently, the Europeans leaving for the “New World“ led many people to leave their region of birth. Other conflicts like the Jewish Diaspora, the partition of India, the Transatlantic Slave Trade, and the Second World War events are just the tip of the iceberg. The past has even seen climate-related migration – Roman settlements in Egypt had to flee due to the absence of monsoon rains.
The latest IOM Report estimates there were around 281 million international migrants in 2020. While that number also includes migration out of necessity – forcibly displaced people – the significantly larger part leave voluntarily. So why exactly do so many people feel the need to take on such journeys out of choice?
The IOM has defined six factors that drive people to migrate.
Labour
Family
Inequality and uneven development
Education
Armed conflicts, violence, and human rights
Environment and climate change
What are the economic Effects of Mass Emigration on the Sending Country?
The effects of mass emigration on the sending countries can be boiled down to three main exchange factors. These can have both negative and positive economic impacts on the country of origin.
1. Workforce Flow
The migration of workers in search of employment results in a decrease in the labor pool in the origin country. This can relieve unemployment, lower job competition, and raise salaries for remaining workers. However, when such migrations surpass the necessary amount, it can result in workforce shortages with detrimental effects on the economy.
2. Brain circulation
Brain circulation is the movement of skilled laborers, for instance, doctors. In developing countries like Haiti, the out-migration of skilled labor (brain drain) can be a huge loss, especially concerning the health and education sector.
3. Remittances
Emigrated workers often send home money to their families, giving them vital support and contributing to the home country’s economy. Remittances can add up to a significant amount and reduce poverty, encourage consumption and increase a household’s investment in education.
All of this doesn’t sound too bad. However, reducing the workforce, especially skilled laborers, will slow a country’s productivity in the long term, resulting in a further downward spiral of its economy and the living standard of those remaining. An article published by the OECD stated that “In the long term, emigration can even turn into a poverty trap: because emigration helps relieve the pressure on the labor market and remittances constitute a social safety net, governments may not see the need to reform labor markets and social welfare systems.”
So, the advantages can, in the long run, outweigh the initial gains and hinder the country from developing policies and containing the human capital needed to sustain itself.
What Effect does Emigration have on those left behind?
Imagine nearly every person you know wishes to move away. Imagine some of your friends or family died while chasing hope. Unfortunately, that is the reality for many people in developing countries around the world.
Most of the time, migrants are sole voyagers, leaving behind families, friends, wives, and children. It is often too expensive and nearly impossible, due to immigration restrictions, to bring entire families overseas. So many of them resort to separation from their loved ones to send home remittances.
The stress of not knowing whether they will survive such journeys, as migrants often take on illegal and dangerous ways to reach their destination, makes the situation even more dire. Tunisia’s closest foreign landmass is Italy. The Central Mediterranean Migration Route connects the two countries. According to the IOM, it is the world’s deadliest migratory route. Since 2014, the route supposedly took the lives of 25,331 migrants.
Many feel left alone and powerless when all of their loved ones live overseas.
Mass-Emigration in Tunisia
Tunisia is a migration hub: Tunisians account for the high number of departures, and the country is a highly used transit state for Sub-Saharan Africans.
How has history shaped Tunisia’s Emigration?
Since Tunisia gained independence, Tunisians have been emigrating to European countries. In the 60s and the 70s, Tunisians left their homelands for a better life on the other side of the Mediterranean. Mostly they settled in France, their former colonial power. The 80s and especially the 90s saw the first big surge in departures. However, in the aftermath of the 2011 revolution, numbers peaked at a never before seen high.
The Global Initiatives Research Report, Losing Hope, states that irregular migrant departures are at the highest point since the peak in 2011. According to the Migration Data Portal, as of 2020, Tunisia had a total of 902,000 emigrants. And Diaspora for Development states that 6.9% of Tunisians live abroad.
Who are the Tunisians that emigrate, and why?
So, why do so many Tunisians feel the need to take on these harrowing journeys? To answer that question, we need to know who the emigrants are and what problems they face.
In the Global Initiative’s Report, they found that the migrant profile has changed in the recent past. It used to be overwhelmingly males aged 18 to 35 with minimal education and mainly from the lower class. Now you see more and more women and children joining, sometimes even whole families. Even the economic state of migration has changed. For some, high education and employment are no longer reasons to stay.
Since the 2011 Arab Spring, Tunisia has experienced social and economic difficulties driving people to leave. The financial situation has drastically declined since 2017. Meanwhile, Inflation is affecting the poorest, and the quality of life has significantly deteriorated for the middle class. In addition to losing their buying power, Tunisians have to deal with high unemployment rates, especially with the youth and individuals with advanced education. Furthermore, a significant part of the population lost faith in the government to stabilize the issues at hand.
The Covid-19 Pandemic has only fueled the fire. A great part of the Tunisian economy comprises the tourism sector. Moreover, like many countries, Tunisia had to endure the troubles of global health restrictions leading to further unemployment and hopelessness.
Two Tunisian women walking through an alley in “Djerbahood”, a street art project in the South of Tunisia, dedicated to the extreme emigration in the country. (Erriadh, Tunisia)
What is the Situation like in the South of Tunisia?
Not only is Tunisia experiencing emigration out of the country but in Tunisia’s southern areas, particularly Dahar, the villages have suffered great losses from rural depopulation. The region in the Djebel Dahar mountain range was a refuge for the ancient Amazigh tribes, sheltering from the Arab Invasion. There they were able to live their unique way of life — mastering the art of living in these harsh but beautiful lands. The traditions they developed live on to this day thanks to strong individual efforts to preserve these ancient ways.
However, in the age of Bourguiba, there was a drive for modernization and Arabization. Starting in the 60s, the majority of the Amazigh mountain people had to relocate to the “new” villages, leaving many of the historic mountain towns to crumble away.
Today the region is not only suffering from unemployment but is simultaneously experiencing a devastating drought, driving even higher numbers of people to leave. As a result, only a handful of authentic Amazighian old towns are left, where families are fighting to live their old way of life. Amongst them are Chenini, Toujane, and Matmata.
View from one of the last inhabited Amazigh villages, Chenini, Tunisia.
How can tourism help?
Tourism is one of the world’s biggest industries: it contributes a tenth to the global GDP and creates 1 in 10 jobs worldwide. So harnessing this immense power and using it for the good should be an overall goal. According to the UNWTO, tourism is a recognized pillar of most Sustainable Development Goals.
The UNWTO believes that “tourism can be harnessed as a significant force for the alleviation of poverty, as well as for environmental protection, giving economic value to cultural heritage, creating employment and generating foreign exchange earnings.”
According to the IOM, most migration moves from underdeveloped and developing countries to larger economies. Desperation drives people to escape poverty, dire employment perspectives, and political and social instability. The UNWTO claims that three-quarters of people in extreme poverty live in rural areas and that tourism has the advantage of reaching locations far from economic centers. Thus, tourism is one of the few industries that can provide profit for people struggling directly in the places they live, supporting the local communities.
So authorizing organizations like Solimar International, who are dedicated to a sustainable approach to tourism, namely sustainable tourism for development, can directly work towards eliminating these emigration drivers.
Three reasons tourism can foster development and reduce out-migration
Tourism not only requires the direct employment of workforces in the hospitality sector but also allows locals to either indirectly or directly sell their goods and produce to tourists.
2. Foster development
Especially in rural, underdeveloped, and disadvantaged areas, the introduction of tourism depends on developing basic infrastructure. Such investment will simultaneously benefit the local communities. (roads, water supply, electricity, network connectivity, and so on).
3. Provide a chance for further education and development of skills
An increase in tourist activity can encourage individual education and incentivize state-financed training.
Tourism can directly counteract at least three major migration drivers: Labour, inequality and uneven development, and education. Furthermore, several other benefits from tourism can positively affect the local communities.
A healthy exchange of culture can lead to increased awareness, the adoption of new knowledge like languages, and even the empowerment of neglected groups.
It can lead to crucial individual acknowledgments of the community’s assets. By noticing the incoming interests, it may lead to locals appreciating their own wealth and culture.
It can promote inclusiveness, further gender equality, and empower youth and women. According to the UNWTO, in Africa, women make up 69% of the tourism labor force.
South Tunisia’s Relation to Tourism
Tunisia is well-known for its tourism, a popular Mediterranean destination for many Europeans. However, Tunisia’s tourism mainly concentrates on the coastlines, and tourists rarely venture land inwards.
In the Regional Development Planning of the Southern Region in the Republic of Tunisia Project, the report states that Tunisia’s tourism development must consider how to minimize “regional disparities between coastal and inland areas. Moreover, now, tourism shall consider how to involve local communities. In this context, the GoT (Government of Tunisia) is trying to exploit the new tourism products, especially ecotourism supported by international donors.”
Tourism won’t help fix Dahar’s drought or create job opportunities for everyone in need of them. However, it can create perspectives for specific individuals and their families. Even more so, small communities, like the ones in Dahar, are often very tight-knit and share profits.
The Perspective of Dahar’s Residents
It is critical to listen to what the local people think about this important and extremely sensitive issue. Following are some interviews with local Amazighian people living in the South of Tunisia, specifically the Dahar region. Some of them work in the tourism sector, whereas some do not. They voiced their opinions on the issues they face, their attitude toward tourism, and their aspirations.
Ismail & Ibrahim, two men in their early 30s, take their herd to the surrounding mountains to let them feed and graze naturally on a day without work. They are some of the only people still living in the old town of Chenini. They live in the traditional Troglodyte homes below the Ksar with their family. It is hard for them to find work, especially as they have no connection to the tourism industry. When they can find work, they usually do construction labor.
Wael: Wael is a young man living in the town of Zmerten in the Governorate of Gabés. He works in the town’s café, which rarely sees tourists.
“Firstly, each region has its own customs and traditions. Here, in Zumraten, 76% of the inhabitants are now displaced. Most of them are young people. The elderly do not want tourism. I understand that this offends their customs and traditions. On the contrary, young people are very open to all cultures and want a good education and a better standard of education and living. But every youth is ruled by an elder, his father or mother… I am conscious that harmony, tourism, and cultural exchange are very important, but despair has settled. In all their thoughts, young men want to get married, do business, and do commerce, but our geographical location has become the biggest obstacle for us because we have no workplace, and even agriculture has become seasonal. And after many years, you are threatened with displacement because work has become non-existent.”
Amal: Amal is a 27-year-old woman, born in the small town of Oued El Khil, Tataouine. She studied in Sfax for a few years but returned to her hometown for an internship with the newly emerged Destination Management Organization, FTADD. Since then, Amal has dedicated as much time as possible to the region’s future by using tourism as a tool for development. She is a hard-working and emancipated woman but feels a deep connection to her ancestral traditions and the Amazighian way of life, which she is dearly trying to protect.
“Well, we have several issues, but mainly employment and the expensive prices in Tunisia are the main issues. Education is another problem because those who have left mainly have a high education level. This country didn’t give them enough opportunities, so they left. Everyone is affected, Tunisia is losing thousands of young people, and the economy is suffering.”
“I can’t tell the exact number of how many have left, but you can see it in our villages. Most of our villages are abandoned due to emigration. This year we had thousands of young people leave the South, precisely Tataouine, to European countries like Italy and France. Many of these thousands sank in the sea, which is heartbreaking.“
“It is not a very good feeling. I don’t want to judge those who left, because losing hope can let people do more. But I always had this thought that you are a stranger unless you are home. Big cities may give more opportunities, but nothing feels like home.“
“I think tourism can really help, and we already have enough examples in Dahar about how tourism helped change people’s lives. It is more than creating job opportunities; it makes them believe in what they have — seeing it as something that can attract people.”
“And as well, we noticed a difference in the female situation. We are having more female entrepreneurs, which is amazing in a domain dominated by men.”
“Tunisia has a lot to offer; hopefully people will see Tunisia as more than an all-inclusive package. I want people to visit Dahar and share their opinions about it. We are an emerging destination and are trying to succeed to highlight our unique heritage. Hopefully, more people will come to see my people, our heritage, stories, and history. We have a lot to offer.”
Aloui: Aloui is 22 and lives in the old village of Chenini, Tataouine. He was born there and has lived there his entire life. Now he works in the town’s only café and tries to earn additional money by giving tourists a tour of the town and explaining its history and how it lives on today.
“I don’t know many people; I don’t have many friends, I am good. There are those who left and haven’t returned, and there are those who left and returned to Chenini. Yes, life is hard here. It isn’t a walk in the park; there is no work, so people leave the country.”
“Here in Tunisia, there is no good education. The biggest problem in Chenini is the lack of tourism. All the inhabitants of Chenini love tourism. Tourism is a pleasure and a comfort. I prefer to stay here, as long as tourism comes to us, to Chenini.”
Although tourism won‘t fix all of Tunisia‘s problems and provide perspectives for the entire population, it can relieve communities and some individuals. So when choosing your next destination, you can always think about more than just your own benefit — and while enjoying your holiday, even help the local communities.
If you are interested in supporting such causes and unsure where to go next, check out our project sites and get inspired!
We all know the age-old story of mass tourism. You know, the one where hordes of camera-clad tourists descend upon breathtaking destinations, casting a shadow over the authenticity of this once-hidden gem. While Instagram content flourishes, breathtaking locations are reduced to mere backdrops. Even worse, local communities often miss out on the benefits of the quick stop-in of the hordes. In this all-too-familiar tale, the negative impacts of tourism become evident.
However, amidst this sea of tourists, a new tide is rising in the world of travel. In a refreshing trend, many tourists are shifting perspectives and prioritizing more sustainable and regenerative experiences. Travelers now yearn to learn about the diverse cultures they encounter and forge genuine connections with the places they explore.
While we can’t ignore the potential drawbacks of tourism, we aim to provide readers with hope. This new wave of sustainable tourism has the power to change destinations’ environment, economy, infrastructure, and cultural heritage.
To shed more light on this transformative movement, we will quote insights from Solimar International’s Senior Project Manager, Micah Sorum. Sorum has been at the forefront of pioneering sustainable tourism initiatives.
So, buckle up as we explore the multidimensional impacts of sustainable tourism beyond the surface-level figures. Stick around and learn how mindful travel can transform not only destinations but also our own perspectives and lives.
The Impacts of Sustainable Tourism
Prioritizing Environmental Sustainability in the Tourism Industry: Strategies for a Greener Future
In a world grappling with global warming, it is imperative to prioritize environmental health. Incorporating environmental sustainability will be crucial for the future of tourism businesses: one of the top five most valuable exports in over 150 countries. This entails utilizing resources to meet the needs of the present generation while conserving the world for future generations. Let’s delve into the key impacts that responsible practices can have on the environment:
Conservation and preservation of natural resources: Tourism can help protect valuable ecosystems and biodiversity by actively conserving and preserving natural resources.
Responsible tourism practices, respecting wildlife and ecosystems: Encouraging responsible behavior among tourists, such as observing wildlife from a safe distance and following guidelines to minimize disturbance, helps protect and respect the natural environment.
Collaboration and stakeholder engagement, supporting local communities: By collaborating with local communities, tourism can support their economic development while ensuring that the benefits of tourism reach the local population. This fosters a sense of ownership and encourages the preservation of cultural heritage.
Education:Tourism provides a unique opportunity to educate travelers about environmental wellness. By raising awareness and promoting sustainable practices, tourists can become advocates for environmental conservation in their communities.
When successfully implemented, these aspects of sustainable tourism positively impact the environment. For instance, tourism can help support and preserve iconic nature, generating revenue that incentivizes its conservation. Micah emphasizes that “if the environment is an attraction, then it encourages the preservation of it. It can change the community’s perspective and how they see their own resources. If tourism is set up to benefit community members, then it’s an asset to them” (Sorum, 2023).
It is essential to recognize that mass tourism has the potential to be damaging to the environment. Visitors use strains of natural resources when it exceeds the environment’s coping ability. This is where ecotourism becomes essential for ensuring the sustainability of the industry. By balancing business interests and environmental concerns, ecotourism minimizes the negative impacts of visitor use on natural resources. The tourism industry holds a unique position to educate people worldwide about environmental protection. Through responsible practices, tourism can extend its reach and inspire individuals to take action to safeguard the environment.
When considering climate change, creative endeavors to mitigate tourism’s contribution will be essential to move forward in the industry. Sustainable transportation and energy-efficient accommodations are a couple of emerging practices that will be crucial to the future of this industry. An example of sustainable tourism’s impact is in the Caribbean nations, where the renewable energy infrastructure is underdeveloped and threatened by extreme weather events related to climate change. Solimar International worked alongside the Inter-American Development Bank to design the “Caribbean Climate Smart Islands Program,” encouraging a transition to lower carbon emissions and create a climate-resilient community.
The tourism industry has a lot of influence and opportunities to positively impact the environment. Environmental sustainability and tourism go hand in hand; one will only succeed with the support of the other. Read more here about how Solimar’s mission is to do just that.
Empowering Communities: The Transformative Power of Sustainable Tourism
Sustainable tourism goes beyond short-term economic stimulation. It creates a positive ripple effect, transforming the economy and the lives of those directly impacted. By embracing ecotourism practices, we can unlock possibilities for communities worldwide.
At the heart of sustainable tourism impacts lies the power to offer employment opportunities. Micah notes the most impactful aspect of tourism is its ability to create jobs, “not just any job, but jobs that give people autonomy and control over the business and their lives” (2023). It’s not just about numbers; it’s about empowering individuals and families who may otherwise struggle to make ends meet. From tour operators to local suppliers, sustainable tourism creates a web of jobs that uplift communities from poverty.
Take this remarkable example in Jamaica, where Solimar developed a groundbreaking communication tool for businesses to connect with markets, funders, and stakeholders. By establishing a brand platform, creating an online training platform, and crafting business plans, Solimar raised awareness of community tourism and ensured its long-term sustainability. Through education and empowerment, the economic benefits flourished while the vibrant local culture took center stage. Solimar helped to establish and launch the Jamaica Community Experiences Brand in a way that ensures its longevity. Teaching the local community how to market themselves improves the economic benefits and culture.
Sustainable tourism’s impact goes beyond economic empowerment. It also plays a crucial role in conservation funding. By generating revenue through responsible tourism practices, we can channel resources toward preserving the environments that attract visitors. This delicate balance between people and nature is vital for the future. Read more here about how Solimar’s work in the Cayman Islands creates a plan that bridges the gap between challenges.
The success of ecotourism in benefiting the economy depends on sustainable and responsible practices – cultural heritage and environmental health must be constantly ranked equal to economic means. Micah says this has everything to do with organization, stating that “so much of [balancing the economic benefits of tourism with the preservation of a destination’s natural and cultural heritage] is in the way that a destination has set itself up to be managed. Through DMO development, we ensure that someone is there to take over, representing local guides and gathering stakeholders for support on larger projects. We have to have an organizing unit to make it happen” (2023).
By maintaining a balance between economic development and environmental conservation, ecotourism can contribute to the overall sustainability of a destination.
Building Communities: Tourism as a Tool for Infrastructure Development
When tourists visit a destination, they bring more than just their backpacks and cameras. The influx of visitors can put considerable strain on a location’s infrastructure. However, this influx of visitors can also motivate investment in a destination’s infrastructure. From a policy perspective, Micah Sorum of Solimar International says we can “look at the infrastructure to ensure tourism can grow in a sustainable way” (2023). Here are a few aspects of infrastructure that tourism can impact:
Roads: As tourist numbers rise, transportation demand increases. Local roads now serve both tourists and residents, leading to wear and tear, higher maintenance costs, and budget strains. However, this also presents an opportunity for job creation and improved infrastructure if development is responsible, benefiting tourists and the local community. In Tunisia, an emerging destination, tourists and locals alike can benefit from the Cap Bon touristic road that connects several popular destinations along a scenic route.
Accommodation: The tourism boom demands new hotels and resorts but often neglects small businesses. However, staying in locally owned guest houses can support the community. Tunisia has seen a rise in guesthouses as local entrepreneurs transform unused spaces into beautiful, bookable rooms. In contrast to giant seaside resorts, these guesthouses offer locally sourced dishes and connect guests to other local experiences, ensuring that tourists’ money reaches more of the community. For example, look at Dar Ben Gacem, whose owner, Leila Ben Gacem, helps preserve cultural heritage and revitalize Tunis’s medina (traditional city) in addition to hosting guests.
Utilities & Services: As tourism grows in an area, the demand for utilities such as water, electricity, and waste management also increases. Local authorities may invest in improving and expanding these services to cater to the needs of tourists and residents alike. A tourist in Tunisia would surely recognize the need for this improvement. With record-breaking heat surges, Tunisia saw its hottest summer yet. Efforts to beat the heat resulted in frequent power outages across the country from energy overconsumption.
Communication: Tourism can drive the need for better communication infrastructure, including internet and mobile networks, ensuring that tourists stay connected during their travels and benefiting residents.
Urban Renewal: To attract tourists, destinations may invest in urban renewal projects and beautification initiatives, making their appearance more appealing to visitors and residents alike. While these initiatives walk the delicate line between restoration and gentrification, careful and considerate planning from local leaders can ensure that communities maintain authenticity amidst renewal projects.
Preserving Communities: How Tourism Can Protect Cultural Heritage
According to Solimar International’s Micah Sorum, tourism can be “a way to preserve cultural heritage” (2023). Citing immersive experiences like artisan workshops and dance classes, Sorum argues that “tourism that’s well designed and well implemented” can be a valuable tool for cultural preservation (2023). Tourism allows visitors to celebrate and learn about local traditions while supporting the livelihoods of artisans and performers. By visiting an emerging destination like Tunisia, travelers can engage in these preservation experiences. The options are limitless from traditional date product workshops in Kebili to tasting couscous in Tozeur.
Additionally, Sorum explained how tourism “can fund the preservation of ruins and historical sites” (2023). Tourists’ entrance fees and contributions in a well-managed destination fund site maintenance and conservation efforts. In Tunisia, the UNESCO world heritage town of Kairouan is a testament to how tourism sustains cultural heritage. When guests explore massive historical mosques and the many other notable sites, they help contribute to their preservation, while local guides simultaneously ensure the stories of the ancient, holy city endure.
Cultural exchange opportunities foster mutual understanding between tourists and locals. As travelers immerse themselves in destinations’ customs and traditions, they gain an appreciation for their cultural heritage. Conversely, local communities benefit by fostering pride in their heritage. Finally, in the modern economy, mass production dominates the market. However, the economic benefits of cultural tourism help artisans continue their traditional practices without losing profits.
While sustainable tourism’s positive impacts on cultural preservation are evident, responsible practices must address challenges like over-commercialization. By embracing sustainable tourism, tourists can help safeguard the authenticity of cultural heritage in destinations like Tunisia. Mindful travel empowers communities, celebrates tradition, and ensures that these valuable treasures endure for generations to come.
Embracing the New Wave of Impactful, Sustainable Tourism
So, are you ready to be part of the new wave of tourism? Every member of the tourism industry, from travelers to tour operators, has a part to play in sustainable tourism impacts. It’s our shared responsibility to ensure these beautiful destinations remain beautiful for generations to come.
Liked learning about sustainable travel and want to hear more? Take one of our courses or read more on our website today. Visit our Institute for Sustainable Destinations website here.
Climate adaptation is just one benefit of community-based tourism. Let’s learn why. Anyone who has worked in development or conservation knows that securing funding is one of the biggest, most time-consuming challenges. Tourism is one way to generate and channel funds toward local organizations fighting the climate crisis. This is especially true for community-based and regenerative tourism. Destinations with assets that attract tourists, such as rich cultural heritage and biologically diverse natural resources, are often on the front lines, requiring financing to adapt to climatic threats, from rising sea levels to increased droughts and flooding.
What is Climate Adaptation?
Climate adaptation means adjusting to the current and future consequences of climate change. Consequences include sea-level rise, reduced food security, and increased storm surges. Adaptation focuses on climate justice. This means ensuring those most negatively affected by climate change have the resources necessary to adjust. Global mitigation efforts are also necessary to cut emissions and keep warming below 1.5 degrees Celsius. But local adaptation measures are crucial to ensuring the most vulnerable populations are safe and secure. Now let’s learn how community-based tourism can support climate adaptation.
What is Community-Based Tourism?
According to Planterra, community-based tourism is rooted in social and environmental justice. Where enterprises are locally owned, income stays in the community, and profits are invested in local development and environmental projects. Tourism can positively impact communities worldwide by creating jobs and training opportunities. Community-based tourism is also one of many essential tools for climate adaptation because it:
Channels finance towards local communities and organizations
Supports local economies and reduces emissions from imports
Drives environmental conservation and ecosystem restoration efforts
Although Maldives has contributed little to the climate crisis, the country is on the front lines of its imminent impacts, including rising sea levels, beach erosion, and increased storms.
Channeling International Finance Toward Local Communities… A Benefit Of Community-Based Tourism
CAP’s Ten Business Climate Action Investments highlight specific nature-based solutions that can help businesses adapt to climate change.
Much of the control of finance and decision-making surrounding climate adaptation is held at the national and international levels, often failing to support local actors to be active agents of change. A 2021 review found that only 46% of finance committed from international sources for climate adaptation was intended to give agency to local actors. Solimar is working on USAID’s Climate Adaptation Project (CAP) in the Maldives to scale innovative climate change adaptation solutions and enhance the climate-adaptive capacities of community organizations, local governments, and the private sector. The project, co-financed by USAID, aims to drive sustainable and inclusive growth by engaging local businesses to invest in nature-based solutions to climate change. By investing in climate adaptation, community-based tourism businesses benefit from the triple bottom line: improving revenue, enhancing community resilience, and protecting and restoring nature.
Local women in B.Goidhoo, Maldives collect beach almonds from under the trees after bats have eaten the fruits and spit out the seed. They are sun-dried and cracked open with a customized axe, then sold to Island Zephyr Guesthouse.
Supporting Local Economies and Reducing Emissions from Imports… A Benefit Of Community-Based Tourism
Local economies produce fewer emissions, as their products and services travel shorter distances to arrive to the consumer. Spending money with locally-owned businesses also supports the network of other local suppliers that may need more access to international markets. Island Zephyr Guesthouse in Baa, Goidhoo in the Maldives was constructed with thatch roofs made from coconut leaves and coir rope woven by local women, and its beds were built from breadfruit trees that were cut down to build nearby houses. Bread, flowers, and seasonal produce are also sourced from local growers and producers, creating synergistic experiences for tourists to see where their food is coming from. Tourists can also participate in farm tours and cooking classes. Not only are these products more authentic, but they also have a lower carbon footprint and distribute benefits from tourism throughout local communities.
Driving Environmental Conservation and Ecosystem Restoration… A Benefit Of Community-Based Tourism
By developing community-based tourism, destinations can conserve and restore the biodiverse ecosystems on which their businesses rely. Marine ecosystems in the Maldives, such as seagrass beds, coral reefs, and mangrove forests, are essential for resilience to climate impacts as well as cultural heritage preservation. If locals, businesses, and visitors alike celebrate these ecosystems, it will raise awareness about their contributions to climate adaptation. The marine biologists of Maldives Underwater Initiative (MUI) at Six Senses Laamu began collecting data on marine life in 2011. Just ten years later, the entire atoll was designated as a Hope Spot by Mission Blue.
Visitors can experience these unique environments through various tours and experiences and participate firsthand in MUI’s research activities and community outreach. Six Senses also allocates a portion of its revenues to local conservation and community development projects. So, just by visiting the resort, guests directly fund these projects, which are crucial for climate adaptation.
The mangroves, seagrass, and coral reefs of Hithadhoo, an island in Laamu Atoll’s Hope Spot, provide crucial cultural and ecosystem services.
How to Support Community-Based Tourism Businesses
The best way to support community-based tourism is by choosing locally-owned, regenerative businesses when deciding where to stay on vacation. One way to find them is by searching for sustainable tourism certifications or within membership networks with criteria for hotels, holding them accountable for environmental, social, financial, and operational standards. Some of these include:
By supporting community-based tourism, we can directly support organizations working on the ground for local climate adaptation. Channeling funds into local economies puts critical finances in the hands of organizations that can have the most significant direct impact on conservation, restoration, and other nature-based solutions to climate change.
Are you interested in learning more about how community-based tourism is an essential tool for climate adaptation? Are you a tourism business that wants to take a more active role in climate adaptation in your region? Visit Solimar’s Institute for Sustainable Destinations website today and enroll in one of our courses.
“We rely confidently on Solimar's deep technical experience and professionalism as tourism consultants. You always are exceeding our expectations.” Leila Calnan, Senior Manager, Tourism Services Cardno Emerging Markets
