Tag: Community Engagement

Tourism Development Project- Cox's Bazar

 

Coastal beauty: Cox’s Bazar, Bangladesh
Coastal beauty: Cox’s Bazar, Bangladesh. (Photo Credit: Pixabay)

An Emerging Destination in South Asia

Situated on the southeastern coast of Bangladesh, Cox’s Bazar is a captivating destination that boasts the world’s longest natural sea beach, stretching an impressive 120 kilometers (approx. 75 miles). Cox’s Bazar is more than a beach destination; it’s a thriving hidden gem where traditional Bangladeshi culture meets modern comforts. The stunning beaches, unique local culture, and unspoiled natural beauty make it an idyllic retreat for travelers seeking a getaway. 

Visitors can immerse themselves in the bustling markets, savor the local delicacies, and engage with the warm and hospitable locals. The area is rich in history and culture, with landmarks such as the Buddhist temple of Aggameda Khyang, showcasing the region’s diverse heritage. The nearby Himchari National Park offers opportunities for hiking and wildlife spotting, further improving the destination’s appeal for nature enthusiasts. Many people around the world, specifically in the west, have never heard of this destination, so putting it on the map with a tourism development project necessitates a unique formula of design and implementation. This case study explores the process of setting up a tourism development project for Cox’s Bazar.

Crafting Cox’s Bazar’s Tourism Development Project

Solimar International has launched eight tourism development projects in South Asia including in Sri Lanka and the Sundarbans of Bangladesh. A destination with potential for a future project is Cox’s Bazar to replicate the successes and leverage lessons learned in the Sundarbans. But what does that mean for the destination?

Domestic tourism is extremely popular in Cox’s Bazar as it is the primary destination for Bangladeshi residents to venture to. In recent years, Cox’s Bazar has experienced huge growth in tourism. During the peak season (October to April) about 2 million tourists visit Cox’s Bazar and it is expected the figure will grow to around 15 million by the year 2030. Developing tourism in Cox’s Bazar presents an alluring opportunity for economic growth and cultural enrichment. The influx of tourists can stimulate local businesses, create jobs, and foster infrastructure development, ultimately uplifting the local economy, preserving the culture, and benefiting the community – discussed later on in the article. Bangladesh’s stunning landscapes and culture can elevate the country’s global reputation as Cox’s Bazar emerges as a tourist destination, attracting visitors from all stretches of the world. Managing tourism levels is an important consideration for the location as to not overcrowd the area and degrade its natural beauty.

A Closer Look

Establishing a successful tourism development project and destination marketing organization (DMO) in this exceptional location calls for thorough planning and strategic implementation. It is important to create a DMO for Cox’s Bazar because it needs to be positioned as a destination that attracts tourists globally while showing off the natural beauty and opportunities it has to offer. Crucial considerations to take into account include sustainable practices to safeguard the natural environment, community engagement to guarantee local benefits, and robust marketing strategies to attract diverse visitors from all over the world.

Cox’s Bazar is a destination for many types of travelers: eco-tourists, vacation seekers, and cultural enthusiasts, etc. Investments in infrastructure, such as transportation, accommodation, and recreational facilities are needed to provide tourists with an enjoyable experience. Also, the implementation of sustainable measures to protect the ecosystem is essential to maintain the pristine condition of Cox’s Bazar.

Local Culture: Cox’s Bazar
Local Culture: Cox’s Bazar (Photo Credit: Mumtahina Tanni- Pexels)

The Tourism Development Process

Beginning a tourism development project for a destination like Cox’s Bazar first requires a strategic planning approach.

  • To start, it is important to conduct a situation analysis of the current tourism statistics, visitation trends, and infrastructure development in Cox’s Bazar. Understanding the local attractions and culture are essential for implementing a rebranding of tourism or lack-thereof for a destination. 
  • Next, identifying limitations and opportunities within the market are essential with moving forward. 
  • And subsequently, the strategic planning process begins with extensive market research, community involvement and agreement, administering sustainable practices, and marketing/promotion are all part of the agenda.

Current Tourism Analysis

The tourism sector contributes a majority of the local economy in Cox’s Bazar. Thus, it is important to position the area as a premier destination in South Asia, attracting local and international tourists. However, the location is struggling to fulfill its potential as an appealing and popular tourism destination with the negative perception it receives in the media surrounding the political climate. Significant headways have been made over the last decade which include infrastructure developments like railways and seaports to make access to the locale easier, reliable, and more frequent. This, in turn, improves connectivity and economic activity for the area. 

Unfortunately, the impact of the COVID-19 pandemic resulted in widespread hindrance for the growth of the area for several years. Many local businesses and services were affected negatively, stunted by the decline in visitor numbers. Currently, Cox’s Bazar experiences a lopsided amount of tourists in peak versus off-peak seasons. November through March are prime months to visit the area and avoid the monsoon season. Yet, in the other months, efforts are being made to attract tourists through special events and promotions. Seasonality can lead to overtourism during peak season, so dispersing the tourism sector throughout the year is paramount. As long as there is something to do at all times of the year, tourism can thrive regardless. 

Tourist Profile and Competitive Analysis

Tourism in Cox’s Bazar primarily attracts domestic tourists such as Bangladeshi residents looking for weekend getaways or holiday vacations. To appeal to international markets, it is crucial to enhance its attractiveness. These local tourists often travel with family or friends and prioritize experiences and activities over accommodation and culture. In contrast, tourists from neighboring countries, including both leisure seekers and business travelers, are drawn to more luxurious and eco-friendly accommodations, as well as enriching cultural experiences.

A significant issue poses a threat – there are many renowned beach destinations near Cox’s Bazar that serve as direct competition. Notably, Bali and Phuket are regarded very highly when travelers envision a coastal paradise. However, capitalizing on emerging trends and unique selling propositions are newfound approaches to establishing the next best destination. It is important that key stakeholder engagement is at the core of these development projects to ensure that the best and most sustainable outcomes are warranted. From government agencies to local businesses and even tourists, it is believed that fostering community-driven goals are the heartbeat to making a destination prosper. 

Serenity: Cox’s Bazar.

Serenity: Cox’s Bazar. (Photo Credit: Fareed Akhyear Chowdhury- Unsplash)

Sustainable Development of Tourism in Bangladesh

The rise of sustainable tourism is shifting the paradigm in terms of travel to more eco-friendly, green trends and destinations. For Cox’s Bazar, sustainable tourism projects have the chance to lessen negative environmental and economic impacts by reducing harmful practices. These opportunities create withstanding viability, stakeholder satisfaction, and elevated tourist experiences. 

Here are some ways to implement sustainable practices in Cox’s Bazar through ESG implementation:

    • Preservation of marine life and ecosystems– partnerships with environmental institutions to create programs.
    • Reducing marine pollution– through beach cleanups and emphasizing the importance of waste management. 
    • Alternative energy sources– investments in renewable energy sources to improve efficiency and reduce emissions.
    • Waste management– encourage recycling, ensure the appropriate resources are available to maintain proper disposal.
    • Eco-friendly lodging– development and promotion of ecolodges, guesthouses, and homestays. 
    • Community involvement– creating jobs for locals, supporting local businesses, involving residents in decision-making. 

Embracing sustainability gives the Cox’s Bazar tourism project the upper hand in separating itself from competitors and positioning it as a green destination. The implementation of the practices mentioned above can provide the region with many resources and benefit the community and environment. 

Sustainable Practices
Sustainable Practices (Photo Credit: Pixabay)

Destination Marketing and Promotional Efforts

In a region as beautiful as Cox’s Bazar, standing out in a competitive market requires effective marketing and promotional strategies. The unique selling point – the longest sea beach is the centerpiece of these efforts, appealing to audiences through various media. Having such an expansive landscape, Cox’s Bazar presents a multitude of development opportunities. Creating a brand identity that reflects Cox’s Bazar’s culture and beauty should be a top priority. Through these, emphasizing the unique experiences available like beach activities, local festivals, delicious culinary adventures, and eco-tourism opportunities.

Furthermore, educating the local communities and tourists about conservation and climate change awareness is another important factor to consider. Digital marketing is a resourceful mechanism to spread awareness about an emerging destination. Social media marketing has revolutionized the tourism industry with its modern advancements appealing to a broader scope of people, so leveraging various platforms with engaging content is essential. Also, collaborations with travel influencers, writers, and personalities is a great way to boost promotional efforts. Additionally, having a user-friendly Destination Management Organization (DMO) website filled with trip planning information, attractions, and accommodations is crucial. Offering exclusive deals, packages, and discounts can further attract visitors. The purpose of this campaign is to increase visibility, so regularly monitoring and evaluating engagement metrics is important for success. The Cox’s Bazar tourism project relies on a successful digital campaign. 

The Rohingya Refugee Crisis: Obstacles and Opportunities

Cox’s Bazar is currently one of the primary locations of the Rohingya refugee crisis, which began in 2017 due to the oppressive regime in neighboring Myanmar. Since then, hundreds of thousands of Rohingya people have sought refuge across the border in Bangladesh. The influx of roughly over 700,000 Rohingya refugees has placed immense pressure on humanitarian and government relief efforts, straining resources in the region and affecting tourism. Despite the severity of the situation, Bangladesh has not formally granted refugee status to the Rohingya, who have been subjected to decades of persecution and discrimination. The Bangladeshi government seeks to resettle refugees elsewhere, as Cox’s Bazar isn’t a sustainable, long-term location. Currently, the refugees live there in extremely crowded, tattered shelters with limited security, infrastructure, and exposure to unpredictable climate patterns. 

The refugee crisis in Cox’s Bazar presents significant challenges to tourism growth in the area. The presence of a humanitarian crisis can affect the perception of the region as a travel destination, raising safety and security concerns and potentially increasing tension between locals and refugees. 

However, there are opportunities to address these challenges. Implementing strategies to provide job and educational opportunities can create a more integrated community where tourism can thrive. Additionally, granting more rights and resources to refugees can be a lengthy but rewarding process. Shifting the narrative to highlight the natural beauty of Cox’s Bazar is also crucial in improving its overall image.

The Path Forward- Cox’s Bazar Tourism Project

Cox’s Bazar, the world’s longest beach, has the potential to become a thriving tourism destination in the future. Creating a unique brand identity that intrigues visitors globally and incorporating sustainable practices are two key components of beginning a tourism development project. Additionally, addressing the current refugee crisis with viable solutions is an integral step in enhancing the area as a whole. Solimar International hopes to be the next and best  resource to help assist the destination with discovering their potential and creating successful regenerative tourism projects that give back to its community, preserve its culture and protect its natural environment. 

Interested in how we can help you with crafting a tourism development project? Contact us to learn more.

benefits of sustainable certification in the tourism industry

Sustainable Tourism Certification: Steps and Benefits

In this modern era, where responsible travel is becoming more popular, the way we travel is changing significantly. Travelers are increasingly looking for authentic experiences that not only satisfy their desire to explore but also have a positive impact on the places they visit. This shift in traveler behavior is closely linked to the growing awareness of global environmental and social issues.  Explore the role of sustainable tourism certifications.

What Are the Key Modern Travel Trends in the Evolving Tourism Landscape?

According to the research of Expedia Group Media Solutions, today’s travelers are making increasingly mindful choices, with 90% actively seeking sustainable options when they embark on their journeys. These conscientous decisions encompass visiting local cultural or historical sites (46%), opting for environmentally friendly transportation options (43%), and venturing into smaller, lesser-known destinations (41%). Notably, travelers are willing to go the extra mile for sustainability, with over half expressing a readiness to pay more for sustainable transportation, activities, or lodging.

This growing interest in sustainable travel leads us to the concept of sustainable certifications. As travelers become more conscientious about their impact on the environment and local communities, they seek businesses and destinations that hold recognized sustainability certifications, which serve as indicators of a business’s dedication to environmental stewardship, community involvement, and ethical conduct, offering travelers the confidence that their choices align harmoniously with their personal values.

Community Engagement, Ethical Practices, Sustainable Management.
Choosing sustainable tourism companies is a way to be a responsible traveler (Photo Credit: Ketut Subiyanto)

What Does Sustainable Certification Mean in the Context of Responsible Tourism?

The essence of sustainable certification lies in a commitment to sustainability and environmental responsibility. Obtaining such certification necessitates adherence to well-defined standards and requirements that comprehensively cover aspects of environmental, social, and economic sustainability. This process is carried out by a reputable third-party organization recognized for its credibility in assessing and certifying sustainability practices within the tourism industry.

What Are the Essential Criteria for Achieving Sustainable Certification in the Tourism Industry?

The specific criteria for sustainable certification can vary widely depending on the organization or body that administers the program. However, common areas of focus for sustainable tourism certifications often include:

  • Environmental Conservation: Ensuring that businesses or destinations minimize their negative impact on the environment, including efforts to reduce energy consumption, manage waste responsibly, and protect natural resources.
  • Social Responsibility: Promoting ethical practices, fair labor conditions, respect for local cultures and communities, and engagement with and support for the well-being of local residents.
  • Economic Sustainability: Encouraging economic benefits for local communities, including job creation, support for local businesses, and contributions to the local economy.
  • Cultural Preservation: Promoting the preservation and celebration of cultural heritage, traditions, and practices within the destination.
  • Sustainable Management: Encouraging responsible management and planning of tourism activities to ensure long-term sustainability.
  • Consumer Education: Providing travelers with information and guidance on sustainable practices and responsible tourism choices.
 Certification Bodies, Environmental Conservation. Tourism certifications. Leading sustainable tourism orgaizations.
Top 10 leading organizations providing sustainable tourism certifications (Photo Credit: Tara Winstead)

These criteria are designed to be straightforward guidelines that consider what we’ve learned over time about how to protect the environment, support local communities, and make tourism more responsible. They provide a clear roadmap for businesses and destinations to follow in order to be more eco-friendly and socially responsible in the world of travel.

Exploring the Leading Organizations Offering Sustainable Certification in the Tourism Sector

Many different organizations offer sustainable certifications to interested parties. They create their own certification rules and focus on specific types of businesses. This process can take a while and can be costly because they need to make sure the standards match the unique needs of each group they’re certifying.The list below features the leading certification bodies in the tourism space:

  1. Global Sustainable Tourism Council (GSTC): GSTC is a global organization that has developed criteria for sustainable tourism. They offer GSTC-recognized standards and certification programs for accommodations, tour operators, and destinations.
  2. Rainforest Alliance: Rainforest Alliance has established criteria for sustainable tourism certification, with a focus on conserving biodiversity, promoting community well-being, and reducing environmental impacts.
  3. EarthCheck: EarthCheck provides criteria and certification for environmental and sustainability performance in the tourism industry, helping businesses and destinations measure and improve their sustainability efforts.
  4. Green Key: Green Key offers criteria for certification of eco-friendly accommodation and restaurants, focusing on environmental management and responsible business practices.
  5. Travelife: Travelife provides criteria for sustainable practices in tour operators, travel agencies, and accommodations, covering environmental, social, and economic aspects.
  6. Fair Trade Tourism: Fair Trade Tourism has established criteria for ethical and responsible tourism, focusing on fair wages, community engagement, and cultural preservation.
  7. Biosphere Tourism: Biosphere Tourism offers criteria for sustainable tourism certifications, emphasizing sustainability in the tourism industry’s various sectors.
  8. QualityCoast: QualityCoast provides criteria for coastal and marine tourism destinations, focusing on environmental and cultural sustainability along coastal areas.
  9. TourCert: TourCert offers criteria and certification for sustainability in the tourism sector, promoting ethical business practices and social responsibility.
  10. Fair Trade Federation: While primarily focused on fair trade, the Fair Trade Federation also offers criteria related to ethical and sustainable practices within the tourism industry.

Who Qualifies for Sustainable Certification in the Diverse Tourism Industry?

Sustainable Certifications, Sustainable Travel Trends, Responsible Tourism. Tourism entities.
Tourism entities meeting sustainability certification criteria and standards (Photo Credit: Pixabay)

Sustainability certification in tourism can be awarded to a wide range of entities involved in the tourism industry. This includes accommodation such as hotels, resorts, and lodges, as well as tour operators, travel agencies, transportation providers (like airlines or car rental companies), and even destinations themselves. Essentially, any entity within the tourism sector that meets the specific criteria and standards set by a recognized certification body can be a recipient of sustainability certification. 

As we have mentioned, certification bodies often tailor their criteria to specific target groups. For example, Green Key primarily focuses on certifying eco-friendly accommodations and restaurants, while Travelife extends its certification standards to cover tour operators, travel agencies, and accommodations. The mentioned approach ensures that sustainability standards are precisely adapted to meet the unique needs and priorities of various sectors within the tourism industry.

What are the benefits of the Sustainability Certification in the Tourism Industry?

Sustainable certification plays a pivotal role in benefiting organizations or destinations within the tourism sector in several ways. The potential advantages are distributed among the company, communities, nature, and travelers. These benefits are outlined below.

  1. Environmental Conservation: Certification encourages businesses to adopt eco-friendly practices, such as energy efficiency, waste reduction, and wildlife protection, contributing to preserving natural resources and biodiversity.
  2. Community Engagement: Businesses with sustainability certifications often prioritize local communities by creating job opportunities, supporting local economies, and involving residents in tourism-related activities.
  3. Ethical Practices: Certifications promote ethical conduct by encouraging businesses to respect human rights, support fair labor practices, and engage in responsible supply chain management.
  4. Consumer Trust: Certifications provide travelers with confidence that they are supporting responsible tourism, leading to increased trust in businesses and destinations displaying these credentials
  5. Market Competitiveness: Certified businesses gain a competitive edge in the market, as they appeal to a growing segment of travelers who prioritize sustainability.
  6. Cost Savings: Sustainable practices often lead to cost savings through reduced energy consumption, waste management, and improved efficiency.
  7. Positive Brand Image: Businesses with sustainability certifications build a positive brand image associated with responsible and ethical tourism.
  8. Regulatory Compliance: Certifications help businesses meet and exceed environmental and social regulations, reducing the risk of legal issues.
  9. Long-Term Viability: Sustainable practices, encouraged by certifications, enhance the long-term viability of tourism destinations by preserving natural and cultural assets.
  10. Global Recognition: Many sustainability certifications are internationally recognized, allowing businesses and destinations to attract a diverse range of travelers worldwide.

These benefits not only contribute to the overall sustainability of the tourism industry but also resonate with travelers who seek responsible and mindful travel experiences. They can make more informed choices, ensuring that their travel aligns with ethical and environmentally friendly values. This enables them to enjoy travel experiences that positively impact the destinations they visit, fostering a sense of fulfillment and satisfaction.

How to Begin the Sustainability Certification Process?

 Sustainable Management, Tourism Industry, Sustainable Tourism Initiatives, Community Engagement, Ethical Practices.
Discover the process of obtaining sustainable tourism certifications (Photo Credit: Handmrts)

Initiating the sustainable certification process begins with readiness, a willingness to engage in a long-term commitment, and envisioning a clear future for the organization within the tourism industry. The steps can follow a structured and coherent sequence.

Step 1: Conduct thorough market research to identify a certification body that aligns perfectly with your organization’s needs and interests. For instance, if you are a travel agency, seek a certification body with well-developed sustainability criteria tailored specifically for travel agencies or tour operators.

Step 2: Initiate contact with the chosen certification body. Typically, they assign a dedicated representative who is keen on expanding their community. Often, they offer a 30-minute informative online meeting introducing certification criteria, duration, pricing, potential benefits, acknowledgments, and more.

Step 3: Many certification bodies provide a coaching system. As a beginner organization, you’ll have a personal coach who guides you through the steps. They’ll assist in baseline assessment, creating a sustainability policy, action plan, and other essential documents. The certification process often occurs online or through specific forms that need to be completed.

Step 4: Upon successfully completing all the required tasks and taking responsibility for future agreed-upon actions, your company will receive the certification and a badge that can be proudly displayed online.

Step 5: This step is an ongoing process that involves continually working on sustainable initiatives, integrating sustainability guidelines into your company’s operations or the life of the destination, and monitoring progress.

Step 6: After achieving initial certification, consider exploring advanced levels or additional certifications within the sustainability framework to further enhance your commitment and impact.

Step 7: Maintain a strong relationship with the certification body. Engage in regular updates, workshops, and collaborative efforts to stay informed about the latest sustainability trends and practices.

Step 8: Share your sustainability journey and successes with your customers, partners, and the wider community to inspire others and create a ripple effect of positive change in the tourism industry.

What occurs after the completion of sustainable certification?

Typically, after receiving sustainable certification, awarded companies or destinations embark on an active marketing campaign aimed at disseminating their achievements and alignment with sustainability criteria to as many people as possible. In a best-case scenario, this effort attracts the interest of responsible travelers, leads to numerous partnership proposals, and contributes to an overall enhancement of the organization or destination’s reputation.

Summing up the Impact of Sustainable Certification in Tourism

In conclusion, sustainable tourism certification is a pivotal tool in the modern travel landscape. Travelers increasingly prioritize responsible and mindful experiences, while businesses and destinations strive to meet these expectations. Sustainable certification bridges this gap, providing a clear path toward eco-friendly, socially responsible, and economically sustainable practices. It benefits not only organizations but also communities, nature, and travelers alike. Embracing sustainability in tourism not only safeguards our planet but also ensures that travel remains a force for good, leaving positive footprints on the places we explore.

Do you represent the destination of a tourism organization interested in being certified as sustainable? Solimar can help you to choose a certification program that suits your future sustainability goals. Contact us to learn more.

“We rely confidently on Solimar's deep technical experience and professionalism as tourism consultants. You always are exceeding our expectations.”
Leila Calnan, Senior Manager, Tourism Services Cardno Emerging Markets

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