Destination Marketing Archives - Solimar International

Tourism Development Project- Cox's Bazar

The Blueprint: Creating a Tourism Project in Cox’s Bazar

Written by Colin Ciarfella on October 21, 2024. Posted in Blog, Uncategorized.

An Emerging Destination in South Asia

Situated on the southeastern coast of Bangladesh, Cox’s Bazar is a captivating destination that boasts the world’s longest natural sea beach, stretching an impressive 120 kilometers (approx. 75 miles). Cox’s Bazar is more than a beach destination; it’s a thriving hidden gem where traditional Bangladeshi culture meets modern comforts. The stunning beaches, unique local culture, and unspoiled natural beauty make it an idyllic retreat for travelers seeking a getaway.

Visitors can immerse themselves in the bustling markets, savor the local delicacies, and engage with the warm and hospitable locals. The area is rich in history and culture, with landmarks such as the Buddhist temple of Aggameda Khyang, showcasing the region’s diverse heritage. The nearby Himchari National Park offers opportunities for hiking and wildlife spotting, further improving the destination’s appeal for nature enthusiasts. Many people around the world, specifically in the west, have never heard of this destination, so putting it on the map with a tourism development project necessitates a unique formula of design and implementation. This case study explores the process of setting up a tourism development project for Cox’s Bazar.

Crafting Cox’s Bazar’s Tourism Development Project

Solimar International has launched eight tourism development projects in South Asia including in Sri Lanka and the Sundarbans of Bangladesh. A destination with potential for a future project is Cox’s Bazar to replicate the successes and leverage lessons learned in the Sundarbans. But what does that mean for the destination?

Domestic tourism is extremely popular in Cox’s Bazar as it is the primary destination for Bangladeshi residents to venture to. In recent years, Cox’s Bazar has experienced huge growth in tourism. During the peak season (October to April) about 2 million tourists visit Cox’s Bazar and it is expected the figure will grow to around 15 million by the year 2030. Developing tourism in Cox’s Bazar presents an alluring opportunity for economic growth and cultural enrichment. The influx of tourists can stimulate local businesses, create jobs, and foster infrastructure development, ultimately uplifting the local economy, preserving the culture, and benefiting the community – discussed later on in the article. Bangladesh’s stunning landscapes and culture can elevate the country’s global reputation as Cox’s Bazar emerges as a tourist destination, attracting visitors from all stretches of the world. Managing tourism levels is an important consideration for the location as to not overcrowd the area and degrade its natural beauty.

A Closer Look

Establishing a successful tourism development project and destination marketing organization (DMO) in this exceptional location calls for thorough planning and strategic implementation. It is important to create a DMO for Cox’s Bazar because it needs to be positioned as a destination that attracts tourists globally while showing off the natural beauty and opportunities it has to offer. Crucial considerations to take into account include sustainable practices to safeguard the natural environment, community engagement to guarantee local benefits, and robust marketing strategies to attract diverse visitors from all over the world.

Cox’s Bazar is a destination for many types of travelers: eco-tourists, vacation seekers, and cultural enthusiasts, etc. Investments in infrastructure, such as transportation, accommodation, and recreational facilities are needed to provide tourists with an enjoyable experience. Also, the implementation of sustainable measures to protect the ecosystem is essential to maintain the pristine condition of Cox’s Bazar.

Local Culture: Cox’s Bazar (Photo Credit: Mumtahina Tanni- Pexels)

The Tourism Development Process

Beginning a tourism development project for a destination like Cox’s Bazar first requires a strategic planning approach.

To start, it is important to conduct a situation analysis of the current tourism statistics, visitation trends, and infrastructure development in Cox’s Bazar. Understanding the local attractions and culture are essential for implementing a rebranding of tourism or lack-thereof for a destination.
Next, identifying limitations and opportunities within the market are essential with moving forward.
And subsequently, the strategic planning process begins with extensive market research, community involvement and agreement, administering sustainable practices, and marketing/promotion are all part of the agenda.

Current Tourism Analysis

The tourism sector contributes a majority of the local economy in Cox’s Bazar. Thus, it is important to position the area as a premier destination in South Asia, attracting local and international tourists. However, the location is struggling to fulfill its potential as an appealing and popular tourism destination with the negative perception it receives in the media surrounding the political climate. Significant headways have been made over the last decade which include infrastructure developments like railways and seaports to make access to the locale easier, reliable, and more frequent. This, in turn, improves connectivity and economic activity for the area.

Unfortunately, the impact of the COVID-19 pandemic resulted in widespread hindrance for the growth of the area for several years. Many local businesses and services were affected negatively, stunted by the decline in visitor numbers. Currently, Cox’s Bazar experiences a lopsided amount of tourists in peak versus off-peak seasons. November through March are prime months to visit the area and avoid the monsoon season. Yet, in the other months, efforts are being made to attract tourists through special events and promotions. Seasonality can lead to overtourism during peak season, so dispersing the tourism sector throughout the year is paramount. As long as there is something to do at all times of the year, tourism can thrive regardless.

Tourist Profile and Competitive Analysis

Tourism in Cox’s Bazar primarily attracts domestic tourists such as Bangladeshi residents looking for weekend getaways or holiday vacations. To appeal to international markets, it is crucial to enhance its attractiveness. These local tourists often travel with family or friends and prioritize experiences and activities over accommodation and culture. In contrast, tourists from neighboring countries, including both leisure seekers and business travelers, are drawn to more luxurious and eco-friendly accommodations, as well as enriching cultural experiences.

A significant issue poses a threat – there are many renowned beach destinations near Cox’s Bazar that serve as direct competition. Notably, Bali and Phuket are regarded very highly when travelers envision a coastal paradise. However, capitalizing on emerging trends and unique selling propositions are newfound approaches to establishing the next best destination. It is important that key stakeholder engagement is at the core of these development projects to ensure that the best and most sustainable outcomes are warranted. From government agencies to local businesses and even tourists, it is believed that fostering community-driven goals are the heartbeat to making a destination prosper.

Serenity: Cox’s Bazar. (Photo Credit: Fareed Akhyear Chowdhury- Unsplash)

Sustainable Development of Tourism in Bangladesh

The rise of sustainable tourism is shifting the paradigm in terms of travel to more eco-friendly, green trends and destinations. For Cox’s Bazar, sustainable tourism projects have the chance to lessen negative environmental and economic impacts by reducing harmful practices. These opportunities create withstanding viability, stakeholder satisfaction, and elevated tourist experiences.

Here are some ways to implement sustainable practices in Cox’s Bazar through ESG implementation:

- Preservation of marine life and ecosystems– partnerships with environmental institutions to create programs.
- Reducing marine pollution– through beach cleanups and emphasizing the importance of waste management.
- Alternative energy sources– investments in renewable energy sources to improve efficiency and reduce emissions.
- Waste management– encourage recycling, ensure the appropriate resources are available to maintain proper disposal.
- Eco-friendly lodging– development and promotion of ecolodges, guesthouses, and homestays.
- Community involvement– creating jobs for locals, supporting local businesses, involving residents in decision-making.

Embracing sustainability gives the Cox’s Bazar tourism project the upper hand in separating itself from competitors and positioning it as a green destination. The implementation of the practices mentioned above can provide the region with many resources and benefit the community and environment.

Sustainable Practices (Photo Credit: Pixabay)

Destination Marketing and Promotional Efforts

In a region as beautiful as Cox’s Bazar, standing out in a competitive market requires effective marketing and promotional strategies. The unique selling point – the longest sea beach is the centerpiece of these efforts, appealing to audiences through various media. Having such an expansive landscape, Cox’s Bazar presents a multitude of development opportunities. Creating a brand identity that reflects Cox’s Bazar’s culture and beauty should be a top priority. Through these, emphasizing the unique experiences available like beach activities, local festivals, delicious culinary adventures, and eco-tourism opportunities.

Furthermore, educating the local communities and tourists about conservation and climate change awareness is another important factor to consider. Digital marketing is a resourceful mechanism to spread awareness about an emerging destination. Social media marketing has revolutionized the tourism industry with its modern advancements appealing to a broader scope of people, so leveraging various platforms with engaging content is essential. Also, collaborations with travel influencers, writers, and personalities is a great way to boost promotional efforts. Additionally, having a user-friendly Destination Management Organization (DMO) website filled with trip planning information, attractions, and accommodations is crucial. Offering exclusive deals, packages, and discounts can further attract visitors. The purpose of this campaign is to increase visibility, so regularly monitoring and evaluating engagement metrics is important for success. The Cox’s Bazar tourism project relies on a successful digital campaign.

The Rohingya Refugee Crisis: Obstacles and Opportunities

Cox’s Bazar is currently one of the primary locations of the Rohingya refugee crisis, which began in 2017 due to the oppressive regime in neighboring Myanmar. Since then, hundreds of thousands of Rohingya people have sought refuge across the border in Bangladesh. The influx of roughly over 700,000 Rohingya refugees has placed immense pressure on humanitarian and government relief efforts, straining resources in the region and affecting tourism. Despite the severity of the situation, Bangladesh has not formally granted refugee status to the Rohingya, who have been subjected to decades of persecution and discrimination. The Bangladeshi government seeks to resettle refugees elsewhere, as Cox’s Bazar isn’t a sustainable, long-term location. Currently, the refugees live there in extremely crowded, tattered shelters with limited security, infrastructure, and exposure to unpredictable climate patterns.

The refugee crisis in Cox’s Bazar presents significant challenges to tourism growth in the area. The presence of a humanitarian crisis can affect the perception of the region as a travel destination, raising safety and security concerns and potentially increasing tension between locals and refugees.

However, there are opportunities to address these challenges. Implementing strategies to provide job and educational opportunities can create a more integrated community where tourism can thrive. Additionally, granting more rights and resources to refugees can be a lengthy but rewarding process. Shifting the narrative to highlight the natural beauty of Cox’s Bazar is also crucial in improving its overall image.

The Path Forward- Cox’s Bazar Tourism Project

Cox’s Bazar, the world’s longest beach, has the potential to become a thriving tourism destination in the future. Creating a unique brand identity that intrigues visitors globally and incorporating sustainable practices are two key components of beginning a tourism development project. Additionally, addressing the current refugee crisis with viable solutions is an integral step in enhancing the area as a whole. Solimar International hopes to be the next and best resource to help assist the destination with discovering their potential and creating successful regenerative tourism projects that give back to its community, preserve its culture and protect its natural environment.

Interested in how we can help you with crafting a tourism development project? Contact us to learn more.

Kiama, a beautiful destination near Sydney, Australia with a comprehensive storytelling and destination marketing plan.

Storytelling for Sustainable Destinations & Tourism Marketing

Written by Christos Anastasiou on December 1, 2023. Posted in Blog.

In the dynamic landscape of 21st-century tourism, the forces of climate change, social media, and a major post-pandemic travel resurgence are shaping the industry. As such, the significance of storytelling in sustainable destination and tourism marketing has never been greater.

The art of storytelling now stands as a pivotal tool in captivating the hearts and minds of travelers. Every destination harbors a unique narrative, yet not all have mastered the art of narrating it effectively. To craft a compelling marketing campaign for your tourism offerings, one must delve into the profound craft of storytelling marketing.

What is storytelling in sustainable destination and tourism marketing?

At Solimar International, we have elevated storytelling to an art form and a passion. With a global portfolio of projects, we are dedicated to developing, managing, and promoting sustainable tourism destinations.

Our approach transcends conventional content marketing, forging emotional connections that bind audiences to the destination. It involves crafting a narrative that weaves together the destination’s history, culture, and community through engaging anecdotes and stories that resonate with travelers.

A destination rich in compelling stories stands poised to reap the rewards of increased footfall, expenditure, and profitability. The challenge, however, lies in the fact that many Destination Management Organizations (DMOs) excel in content marketing and optimizing the marketing mix. However, they often overlook this deeper connection.

Technical aspects like segmentation and search engine optimization are important, but they work even better when combined with storytelling techniques.

To make a successful tourism content marketing campaign, remember these four essential elements of storytelling skills:

Creation and maintenance of a consistent narrative and brand.
Illumination of knowledge that fosters interest, reliability, and relatability to the destination.
Celebration of distinctiveness and noteworthiness of the destination.
Brand connection from the heart and engagement through emotion.

Creation and maintenance of a consistent narrative and brand.

A place needs a clear brand and identity that stays consistent across all aspects of marketing. Marketing messages should consistently communicate the destination brand through memorable points of discussion, such as personal or collective stories. These stories promote the destination brand on a deeper level, creating greater engagement, reputation, and conversion.

Sustainable tourism marketing strategy example: Blue Mountains

Earlier this year, I went to my favorite destination, the Blue Mountains, near Sydney, Australia. I admired the local community’s work and Blue Mountains Tourism‘s efforts to establish a consistent story and brand for the area. This brand focused on community and ecotourism despite being impacted by devastating bushfires in 2019-2020.

The storytelling narrative of community strength and grassroots sustainability was integral in the positioning of their tourism branding. For example, local groups collaborated to promote tourism and obtained certification from Ecotourism Australia, Australia’s ecotourism accreditation body.

You can sense their strong connection to the area when you talk to locals or visit local businesses in the mountains. Their passion for the Blue Mountains inspired me to join their cause. Indeed, the destination’s brand reflects the love and care for storytelling through mesmerizing natural, sustainable ecotourism experiences in the region.

Wentworth Falls in the pristine Blue Mountains, an Ecotourism certified sustainable tourist destination. The blue mountains has a great tourism storytelling and destination marketing strategy. — Photograph of Wentworth Falls in the pristine Blue Mountains, an Ecotourism certified sustainable tourist destination (Photo Credit: Christos Anastasiou).

Illumination of knowledge that fosters interest, reliability, and relatability to the destination.

Many of the destinations that Solimar International works with are still in the early stages of building their tourism industries. Many of these destinations are still unknown to most individuals, let alone as a candidate for their next adventure.

Education can clear up misconceptions and can inform people of the opportunities that exist that they may not be aware of. For example, many people are probably unaware of the beautiful destinations within Liberia, such as Libassa Ecolodge.

Good storytelling boosts a destination’s reputation, dependability, and interest in its products and services, opening new opportunities. Storytelling also displays how certain tourism experiences and brands are accessible to everyone, not just select groups of people. Hence, they may feel more likely to have a connection to, and thus purchase a holiday to the destination.

Sustainable tourism marketing strategy example: Liberia

Speaking of Liberia, Solimar International’s Liberia Conservation Works project captivates the importance of sharing knowledge in storytelling. The project involves strategic content creation that educates the public on the beautiful places, cuisines, and activities to do in Liberia.

The beautiful Libassa Ecolodge, a sustainable tourism hotspot in Liberia. Solimar International is currently implementing sustainable tourism storytelling in their destination marketing strategy in Liberia. — The beautiful Libassa Ecolodge, a sustainable tourism hotspot in Liberia (Photo Credit: Ministry of Information, Cultural Affairs, and Tourism (MICAT))

The project empowers Liberian communities and individuals to share their stories with the world. This will make people trust Liberia as a tourist spot and know about its interesting places. It builds trust and encourages people to add Liberia to their travel experience list and plan a trip to the country.

Celebration of distinctiveness and noteworthiness of the destination.

How often do you open your social media platforms? Do you often see aesthetically pleasing photographs of picturesque scenery or luxury hotels? Are they posted for engagement and popularity? These photos are crucial in any content or influencer marketing campaign, but on the surface, they are very common.

A good storytelling tourism campaign tells stories that highlight what makes a place special compared to others, to create meaningful written and visual content. It will also highlight the destination’s known highlights and idiosyncrasies. You can read a great example here by Thomas Kalchik, another blogger here at Solimar International.

Kalchik’s skillful storytelling beautifully captures the allure of Capurganá, Colombia, elegantly blending vivid descriptions of its unique biodiversity and stunning scenery with the positive impacts of tourism. This narrative sets Capurganá apart as a distinct ecotourism destination, inviting readers to envision an immersive and transformative vacation experience in this hidden gem.

It’s essential to present information in an exciting way, so the audience doesn’t become overwhelmed with a sea of complex information. While there may be a wealth of incredible information about the destination, the overuse of statistics or complicated facts can bore the audience.

Instead, including some of this information in small portions within a story about the place is better for creating memories. It’s also a good idea to explain the unique stories behind photos in more detail to attract the ideal customers. It also gives photographs and destinations depth and life.

Sustainable tourism marketing strategy example: Australian Tourism Data Warehouse

DMOs can use a variety of tools to assist with showcasing the stories of their destination’s distinctiveness and noteworthiness. With destinations having a large variety of attractions and services, there is no better way of doing this than letting tourism communities and businesses tell their own stories.

In Australia, there is a tool called the Australian Tourism Data Warehouse (ATDW). The ATDW is a platform for user-generated content, which plugs into DMO websites. Local tourism operators use it to create a digital marketing profile.

Illawarra Fly, near Wollongong, Australia, an interactive ecotourism experience that is supported by the ATDW in their marketing campaign for tourism (Photo Credit: Christos Anastasiou).

This profile is then posted on DMO websites across the country, including Tourism Australia and other local or state websites. These profiles allow businesses to highlight their points of difference and what makes them special, curating their own content marketing campaign.

Businesses can prioritize storytelling over more time-consuming marketing and branding tasks, to attract tourists with a captivating and persuasive narrative. It also allows tourism businesses to showcase their accreditations, including their Ecotourism Australia certifications, which display their level of sustainability.

Brand connection from the heart and engagement through emotion.

The key to good storytelling in sustainable destination and tourism marketing is the bond created between the storyteller and the audience through the brand’s story. The deeper the connection, the deeper the desire to travel to the destination. One way to do this is to appeal to the audience’s emotions and generate a desire for visitation. One method is to create a content marketing plan that makes your audience feel happy and unable to ignore.

Destinations can do this effectively through the advertising of local cuisine. Food advertisements in tourism content marketing are powerful and reach many audiences because everyone loves food! Food is also a vehicle for local culture, which too strengthens the connection between the audience and the destination.

There are two main ways to engage an audience: through humor and by discussing the enjoyment of a tourism adventure. Another way is to create empathy and connection with people and communities that would benefit from visiting.

Sustainable tourism marketing strategy example: “Stay close, go further.”

Visit Victoria, the tourism organization of my state in Australia launched a successful tourism campaign called “Stay close, go further.” This campaign effectively utilized emotions and created heartfelt connections with its audience.

This campaign happened after a three-month lockdown in 2020 ended. Victorians were tired of staying home and wanted tourism to resume.

The campaign aimed to encourage people from Victoria to explore regional Victoria. It aimed to support local businesses affected by lockdowns, thus promoting social sustainability.

The Bendigo Tulip festival, an event promoted as part of Visit Victoria’s “stay close, go further” destination. Visit Victoria is the lead of Victoria's Destination Marketing Strategy. — The Bendigo Tulip festival is an event promoted as part of Visit Victoria’s “stay close, go further” destination marketing campaign (Photo Credit: Amelia Gee).

This tourism marketing campaign evoked emotional connection both in generating a desire to travel after an extended period of lockdown, as well as empathy for local businesses that have faced hardship and a desire to help these businesses.

This storytelling campaign was effective as it told the stories of multiple people affected by lockdowns and created a mutually beneficial solution through sustainable tourism. This tourism campaign was very successful and still continues today, promoting local tourism to spread out visitors and lessen environmental effects.

Final Takeaways

In the realm of sustainable tourism marketing, the art of storytelling has become a potent tool for branding strategy and content marketing. Effective tourism marketing transcends mere technical aspects and delves into the craft of storytelling.

Storytelling in sustainable tourism marketing involves creating and maintaining a consistent narrative and brand. Storytelling in sustainable tourism marketing involves creating and maintaining a consistent narrative and brand. This narrative and brand should share knowledge that sparks interest and connection to the destination. It should also celebrate the destination’s uniqueness and build a strong emotional bond with the brand.

Destination marketing case studies from the Blue Mountains and Liberia, and campaigns such as “Stay close, go further” in Victoria, Australia, illustrate the power of storytelling in tourism and strong branding of destinations.

Storytelling is important for successful, sustainable tourism content marketing. It plays a key role in a changing world with climate change, social media, and post-pandemic travel.

Nacula Island in Fiji, a place with a remarkable story that inspires tourism. — Nacula Island, Fiji, a tourism location with remarkable storytelling. (Photo Credit: Christos Anastasiou)

Liked learning about storytelling in sustainable destination and tourism marketing and want to hear more? Take one of our courses to learn more about how to make your destination marketing strategy richer. Visit our Institute for Sustainable Destinations website today.

Pink cadillac car with tourists drives past colonial homes in Old Havana

Role of Tourism Consultants: Secret to Destination Success

Written by Shannon McCarthy on August 3, 2023. Posted in Tourism Development Consulting, Uncategorized.

The Secret Behind Thriving Travel Destinations

At the heart of every successful tourist destination, the essential role of tourism consultants operates like a well-kept secret. Their work is multifaceted and dynamic, shifting from one project to the next, each day offering a unique set of challenges. However, the proficiency they bring to international development, tourism, and marketing industries is irrefutable. As they utilize their broad knowledge and expertise, these tourism consultants carve a path toward prosperity for their clients, showcasing the undeniable importance of their role in shaping and promoting sustainable travel destinations.

A picturesque landscape of the Namib Desert. — Photo by Arne Smith on Unsplash

Picture this:

You are scrolling through social media and stumble upon a sponsored advertisement. It features a travel blogger playfully navigating through the vibrant, bustling streets of Istanbul or on an uplifting journey in a hot air balloon, ascending above the vast expanse of Namibia’s ancient sand dunes. Soon, you see signs of these leading destinations wherever you look. Your best friend’s parents just returned from their two-week trip to said country, or Netflix uploaded new content that contains historical, cultural, and travel insights into the up-and-coming tourist destination.

Curiosity motivates you to research the travel destination where you discover unique accommodations, adventurous tours with local guides, and local restaurants which serve authentic, mouthwatering cuisine. All of a sudden, you find yourself at the airport convenience store stocking up on snacks and magazines before hustling towards the gate to embark on the trip of a lifetime. You may wonder how you and millions of other tourists became inspired to visit the same tourist destination. Why did this happen? Who made this happen?

The secret behind successful travel destinations is complex and cannot be attributed to one aspect. Leading destinations require months of research, strategic marketing, leadership collaboration, and community involvement. Large marketing budgets certainly play a role into their visibility, but in order to efficiently organize complex aspects of development and marketing tailored to the current situation of a destination, travel destinations may require the expert knowledge of sustainable tourism consultants who advise their clients on how to set themselves up for long-term success and sustainability.

What is the Role of Tourism Consultants?

Sustainable tourism consultants are creative professionals with expert knowledge in the tourism industry and destination management. Their clients include destination management organizations (DMOs), airline and hospitality entities, local and national governments, non-governmental organizations (NGOs), stakeholders, and tourism boards and businesses. By leveraging their expertise, consultants set the long-term vision and assist clients every step of the way. Ultimately, sustainable tourism consultants act as catalysts for growth, assisting in the development and implementation of effective tourism strategies.

1. How to Research and Assess a Tourist Destination

The crucial first step tourism consulting firms will take is conducting thorough destination market research. This includes gathering information from local stakeholders to understand the client’s assets, growth opportunities, key demographics, and how the client can extend beyond their vision. At Solimar, our consultants present clients with a summary of our findings and insightful recommendations for further expansion based on our data-driven market research.

For example, sustainable tourism consultants play a crucial role in destination assessments to understand what inspires tourists from different demographics. By delving into a destination’s historical, cultural, and geographical stories, these experts can identify activities and experiences that appeal to a diverse range of travelers. By promoting sustainable practices, these destination assessments contribute to the preservation of a tourist destination’s unique charm and ensure that tourism benefits everyone involved.

A scuba diver explores ocean ecosystems off the coast of Saudi Arabia — *Photo by NEOM on Unsplash*

2. How to Brand a Tourist Destination

Within the tourism industry, all leading destinations have a captivating narrative that appeals to a variety of tourist demographics. It is the sustainable tourism consultant’s role to effectively share the destination’s story across multiple marketing platforms.

Destination marketing, or destination branding, is an essential ingredient in a travel destination’s success because it creates destination awareness, illuminates the destination’s attractive qualities, and utilizes market segmentation methods that tailor the branding approach to the tourist demographics, which will yield the best results.

Consider a destination that seeks to brand a specific stretch of its coastline as the ultimate hub for adventure watersports. To achieve this, the destination will emphasize and promote local businesses offering scuba diving and deep-sea fishing experiences, enticing thrill-seeking travelers in search of adrenaline-inducing activities.

The process of branding tourism destinations entails gathering essential details from these local businesses. Sustainable tourism consultants delve into their origin stories, unique selling points, and desired promotional approaches. Next, the consultants will design and implement branding essentials, such as captivating logos, memorable slogans, and a compelling online presence. Through a consistent brand story displayed across various platforms, they effectively communicate the area’s allure for adventure watersports, drawing in an audience of adventure enthusiasts eager to explore the exhilarating opportunities available.

3. How to Create Memorable Experiences for Tourists

All premier tourist destinations curate a variety of experiences. For instance, Mexico is the 7th most popular tourist destination globally. For international travelers planning on visiting the Yucatan Peninsula, they may begin researching the destination months prior. Let’s say the tourist is a history buff; they can easily look into local guides who offer expertly designed trips to archeological sites such as Chichén Itzá.

A local tour guide takes a group of travelers through Chichen Itza — *Photo by Kentaro Toma on Unsplash*

So, how do tourist destinations decide which products and experiences they will offer potential travelers? With the guidance of sustainable tourism consultants, top tourist destinations will partner with local businesses to identify and market experiences that appeal to a variety of tourist demographics. This entails working one-on-one with tourism businesses to design unique offerings, decide prices for their products and experiences, and forecast potential profit margins.

For sustainable travel consultants, every detail is significant. At Solimar, clients can anticipate a comprehensive business and product development plan encompassing evaluations of supply and demand, a sustainable business strategy to ensure recurring revenue, and a thorough training program for business owners, managers, and employees. Moreover, collaborative marketing strategies are expertly crafted to empower local tourism businesses to surpass their goals.

A group of indigenous women from the Kavango region perform traditional styled dance — *Photo by Datingscout on Unsplash*

4. How to Understand the Benefits of Sustainable Tourism

A recent study conducted by Expedia Group Media Solutions revealed a growing inclination among international travelers to pursue eco-friendly and sustainable travel experiences. With the increasing detriments caused by climate change and over-tourism, sustainable tourism consultants aim to inform destinations of how they can reduce the negative impact of tourism while increasing its benefits.

Promotes environmental conservation: Responsible tourism methods promote the preservation and protection of natural resources and biodiversity. For example, eco-friendly accommodations will commit to sustainable operations such as using renewable energy sources, reducing water consumption, and implementing recycling and waste management systems.
Empowers the community: Sustainable tourism practices benefit the local community by creating employment opportunities, funding education systems and infrastructure initiatives, and increasing the understanding of cultural diversity and equity. Additionally, it empowers the local community by encouraging the involvement of the residents in decision-making processes and community-based tourism enterprises.
Preserves cultural heritage: Sustainability is about celebrating the cultural backgrounds of the local people and maintaining their authenticity. For instance, a sustainable tourist destination will promote authentic cultural experiences such as homestay accommodations, traditional craft demonstrations, and traditional performances which benefit those of that heritage.

If you’re wondering how to be a responsible tourist who supports sustainable tourism practices, you can opt for environmentally friendly transportation options, support the community by buying local products and tour experiences, book green and locally owned accommodations, and travel to lesser-known destinations.

A women is bent down in a crop field participating in agritourism. — *Photo by Zoe Schaeffer on Unsplash*

Final Thoughts: The Role of Sustainable Tourism Consultants

Next time you come across a travel blogger’s captivating TikTok content featuring pristine beaches, picturesque villages, or impressive historical architecture, remember that a team of sustainable tourism consultants worked diligently with these destinations for months, if not years, prior to making it all possible. Creating a thriving tourist destination requires attention to every detail. Tourism consultants play a crucial role in identifying the client’s unique voice and offerings that distinguish them from competitors. They establish a consistent media presence, instill successful business operations, and emphasize the significance of sustainable travel practices throughout the journey.

A wooden sign in the shape of a foot sits on the beach and represents the role of tourism consultants by stating, "only leave your footprints." — *Photo by Nick Fewings on Unsplash*

At Solimar International, sustainability is at the core of our approach. We firmly believe that successful tourist destinations are built upon a foundation of environmental and cultural preservation. In a world where travel has become increasingly accessible and impactful, our team of tourism experts provides invaluable expertise and guidance to help our clients thrive. To learn more about our tourism consulting services, visit website!

Tunisia, destination that uses situation analysis

How to Conduct a Situation Analysis to Develop a Tourism Strategy?

Written by Madison Tomaso on December 2, 2022. Posted in Blog.

What is A Situation Analysis?

Tourists at destination after successful tourism strategy — A successful tourism destination requires situation analysis.

Traveling to a destination can feel like an individual journey. But, did you know that most tourism destinations develop thoughtful strategies to ensure their destinations attract visitors in intentional and measured ways? A tourism strategy is designed to highlight a destination’s best aspects, such as food and history, while also offering solutions to tourism challenges that a destination might face, such as limited infrastructure. A successful tourism strategy is a first step to making a country safe, educational, and enjoyable for travelers. Essential to every tourism strategy is a situation analysis that details the supply and demand of tourism to the destination along with the opportunities and challenges that a destination faces using techniques such as stakeholder interviews, online data analysis, and on-the-ground assessments.

Why is a Situation Analysis Important?

The tourism industry is a critical source of jobs and economic growth, as well as a decisive factor in a nation’s sustainable development. While a tourism strategy is necessary to help develop tourism, a cookie-cutter approach will not be effective at addressing each destination’s unique circumstances. Thus, individualized situation analyses are critical for creating an effective tourism strategy. In this blog, we will examine some guidelines for performing an impactful situation analysis, as well as the use of situation analysis in one growing destination, Tunisia.

Situation Analysis, as Explained by the World Bank

Analyzing data for situation analysis — Data analysis is a crucial aspect of conducting a situation analysis.

How do tourism practitioners go about conducting a situation analysis of a destination? Solimar International, for example, follows the strategy guidelines outlined by the World Bank, a global partnership dedicated to using sustainable solutions to combat poverty. Per the World Bank’s method, there are four essential steps to conducting a successful situation analysis.

Project planning
Desk-based research
An in-country evaluation
An analysis of their data to compile a report detailing both their research and conclusions

Each step requires complex research, discussion, and analysis. Within these guidelines, the World Bank also offers detailed suggestions on how to complete each step: A situation analysis team must interview a range of stakeholders within a country’s tourism industry, everyone from artisans selling goods to travel booking agents. Desk research entails compiling and studying all documents relevant to the destination’s tourism, and the statistical analysis of comparing the performance of the country to similar countries. This data must then be analyzed to identify the opportunities, challenges, and solutions surrounding the destination. Finally, the World Bank advises the team to use all their data, research, and analysis to create the final tourism strategy document.

What Should be Included in the Final Report?

Because the main objective of a situation analysis is to identify both the biggest opportunities and constraints associated with a given destination, the report therefore must outline the destination’s offerings. These can include anything from thriving wineries to well-preserved cultural sites. However, the report must also acknowledge the challenges that were pinpointed by the analysis. Issues such as poor infrastructure or lack of safety can be major hindrances to tourism. In addition, a proper analysis should identify potential solutions to the constraints, and these should be included in the report as well. It is also crucial for the report to list key stakeholders in the local tourism industry, in addition to potential partners that may help to implement the plan. This detail ensures that the plan includes everyone who has a vested interest in helping the strategy succeed.

Practical Application: How A Situation Analysis was Used in Creating Tunisia’s Tourism Strategy

View of Tunisia, destination using situation analysis — *Tunisia is a beautiful destination for tourists to enjoy*

Tunisia is a wonderful destination, with numerous activities for tourists to enjoy. It is rife with opportunities for successful tourism, from a Mediterranean coastline to historical sites. However, the destination is not yet on par with nearby destinations such as Morocco and Egypt. Tunisia receives approximately a million tourists per year, and the country hopes to grow its tourism sector. To achieve this, Solimar is currently working on the USAID Visit Tunisia program Tunisia’s tourism visibility. One of the program’s initial goals was to develop a national tourism strategy, which included a comprehensive situation analysis.

To complete the analysis, Solimar interviewed major stakeholders in Tunisia, including those in the public and private sectors. It is critical to converse with stakeholders in order to understand the expectations for the plan’s results and to provide further insight into the destination’s current tourism situation. Extensive desk research was conducted this included comparing Tunisia’s data to that of competing countries, and reading previous strategies and relevant documents for Tunisia. Solimar also reviewed all available tourism sector data from Tunisia. Through this data, Solimar was able to better understand both the problems and advantage tourism faced in Tunisia. Finally, Solimar analyzed the statistics from Tunisia’s tourism sector. Using this data and analysis, Solimar was able to form a solid foundation of the country’s current tourism industry to inform the development of recommendations for the National Tourism Strategy.

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DMOs destination management planning across many maps

Why DMOs must be about Management, not just Marketing

Written by Veronic Santapa on October 11, 2022. Posted in Blog.

DMOs are crucial organizations within the tourism industry. They were primarily established to promote destinations. However, with the rapid growth of tourism, the need for its sustainability and management of the sector eventually emerged. Therefore, whether DMOs should focus only on marketing or broaden their activities and be a management organization is part of the future agenda. At Solimar, we have seen time and time again why the M in DMO must also be about destination management, and not just destination marketing.

Let’s define what a DMO is, what roles they fulfill within a destination, and find out why these roles are mostly related to the management of the destination:

What is a DMO?

DMO stands for Destination Marketing/Management Organization. At times, the role of a DMO is mistakenly perceived to be limited to the marketing efforts, but in reality, DMOs contribute majorly to the development aspects of a destination too. Effectively, the UNWTO defines it as “the leading organizational entity which may encompass the various authorities, stakeholders, and professionals and facilitates partnerships towards a collective destination vision”. Thus, DMOs are not only about marketing, but also about management. But what do DMOs manage exactly?

Why are DMOs important?

Originally DMOs were established to competitively market the destinations by image-making, branding, and advertising what a place has to offer to tourists. However, in order for a destination to be successful, applying good marketing strategies or setting up an outstanding promotional campaign is no longer enough. Strategic management of the destination is also extremely important. Thus, it is clear that for the future of more sustainable tourism, DMOs must take the lead, as they hold the skills and the knowledge to support the destination through the management of tourism activities. Additionally, they have the ability and the tools to monitor the destination’s performance, allowing them to create the most suitable and sustainable approach to destination development.

To effectively manage a destination, DMOs should:

Manage the variety of different stakeholders involved in tourism. This is also connected to the creation of a common website platform, where stakeholders can engage and contribute to the destination’s development
Consult visitor-related sectors, namely, accommodation, food and other services related to tourism. To this regard, DMOs also facilitate the introduction of quality standards in service
Help communities become more visible. Developed and advanced communities raise the sense of pride among their residents
Support local economies
Encourage sustainable development of tourism

As shown, apart from marketing and brand image creation, DMOs can truly contribute to developing sustainable destinations.

What is destination management?

DMOs are vital for touristic destinations, especially where national or local governments struggle to manage and control all the activities related to tourism. DMOs are especially crucial in the destinations with emerging economies and the tourism sector. The roles of DMOs involve destination development, management of all the available assets and monitoring of the tourism impacts at the destination. DMOs’ ultimate goal is to maintain the destination successful, competitive, and socially and economically developed, and in order to achieve that, it is necessary to create and implement the destination’s development plan.

Destination Development

DMOs’ main role is destination development. Destination development includes a range of different activities, such as marketing efforts, improvement or diversification of tourism products and quality of the services supplied. For DMOs, it is crucial to create a development plan which will lead all the activities in the short or long-term perspective. With the development plan, DMOs set the target goals and indicators for businesses, communication, marketing and product development. All the actions taken by the local stakeholders and the DMO itself should be in line with the destination development plan.

Much of Solimar’s work is oriented on destination development, as many destinations and, consequently, DMOs need facilitation and support at their early stage.

Management and coordination of destination assets

Every destination comprises a variety of resources provided by different organizations, and these resources need to be coordinated accurately to develop a competitive and sustainable tourism offer. The development and maintenance of a tourism destination is a complex process, and it requires a strategy capable of generating and sustaining synergy among all the various elements involved in the sector.

Local stakeholders, entrepreneurs, government, citizens and visitors have their own roles at the destination, and they are all part of the development process. It is the DMO’s prerogative to bring together representatives from each group to establish integrated and regular interactions and collaborations. These collaborations are essential to create the tourism product, the destination strategy, policy and crisis management plans to foster investments and funding and to evaluate the overall destination’s performance. Moreover, DMOs are also expected to provide services related to the improvement of physical and human resources, supply assistance and advice for hospitality and tourism businesses.

Solimar International’s examples of DMO and asset management

Solimar recognizes the value and importance of DMOs – collaborating with them is a key part of many of our projects. But most importantly, we strategically assist destinations where such institutions are inexistent, but are essential for a sustainable tourism development.

For example, in our current project USAID Visit Tunisia, we are supporting the country in differentiating its tourism offer by promoting six lesser known regions in the country. In most cases, tourism in Tunisia is solely managed by the national tourism organization. The lack of regional DMOs compromises these emerging destinations’ possibility to create and implement a tourism strategy and development plan adequate enough to support the emerging destination and its success.

For this reason, Solimar is assisting these destinations by encouraging and facilitating the dialogue between the public and private sector and the local communities at a regional level. Under the guidance of our expert Solimar team, the local stakeholders are collaborating and drafting destination development plans, which they are also using to advocate for a local DMO to be established with the help of the national tourism organization. Through this project, we are also supporting Destination Dahar, the first DMO in the country.

Why DMOs must monitor tourism impacts

As the tourism market and destinations change and evolve, they create an immediate urge of monitoring the impacts created by the tourism activities. This is crucial to evaluate and manage the change and respond to the challenges.

The main goals of monitoring are:

To understand the effects of tourism
To identify improvements or/and challenges. This will help the future planning and response
To enable destinations to remain competitive

Another aim of monitoring is to find out how strategic goals of the destinations are met and measure the main indicators of the destination development. Monitoring impacts helps DMOs collect data on tourism activities. This facilitates the process of analyzing the tourism impacts and coming up with an adequate response, in particular to the most challenging ones. This way DMOs stay responsible, accountable, and fulfill their strategic goals.

DMOs track positive and negative impacts of tourism

Monitoring tourism impacts covers the following main areas: economic, social and environmental. Tourism impacts can be seen as negative and positive. Growing number of visitors positively contributes to the economic growth within the destination. However, it can also cause some threats to the cultural and natural assets of the destination if not managed and controlled properly. For example, in the case of cultural heritage, not well-managed visitor flows can cause damage to the sites.Or in the case of nature, tourism can cause major environmental challenges.

As seen above, monitoring helps DMOs to evaluate tourism impacts and take the appropriate measures. Various projects implemented by Solimar across the globe cover supporting development of DMOs and naturally, this involves facilitating them to acquire different roles, including monitoring the tourism impacts and effectively responding to it. Solimar’s ongoing project Bangladesh Ecotourism and Conservation Alliance envisages supporting one of the most important protected areas – the Sundarbans. With the project, Solimar works to implement a series of interventions in order to improve tourism and natural resources management in the area. One of the outcomes is creating a local DMO, which will unite the private and public sector and contribute to the conservation of the protected areas through sustainable governance.

So, why must DMOs make this shift?

DMOs facilitate the social and economic development of the destinations. This is especially important in the case of societies where tourism and the economy are in their emerging phase. In this process, fulfilling merely a marketing goal is not enough. Through proper management and leadership, DMOs can create inspiring and attractive destinations that will contribute to their socio-economic growth.

Interested in discovering how Solimar can support the management of your destination? Find more information about our services and training courses. And don’t forget to check out more Solimar blog posts to learn everything about the importance of DMOs: here and here.

Blog by Veronica Santapa and Teona Zhuzhunadze

WE DEVELOP, MANAGE, AND MARKET SUSTAINABLE TOURISM DESTINATIONS

Tag: Destination Marketing