Tag: sustainable tourism

sustainable and resilient community based tourism in Brazil

A Tale of Resilience and Sustainability: Discover how Quilombo Ivaporunduva’s Community-Based Tourism Initiative flourished despite challenges

Community-Based Tourism Initiatives (CBTIs) as Catalysts for Local Development

In response to mass tourism challenges, sustainable tourism emerged, embodying essential pillars of sustainable development. This paradigm shift reinterprets tourism models, emphasizing consciousness, autonomy, and bottom-up strategies while detaching from predatory practices. Community-Based Tourism (CBT) exemplifies sustainable tourism, promoting local development through social justice, resource redistribution, sustainability, and empowerment. CBT initiatives (CBTIs) drive advanced development in impoverished regions with tourism potential to address challenges posed by mass tourism, visionaries conceived sustainable tourism, embodying sustainable development’s pillars.  

Rethinking Mass Tourism: The Resilience of Community-Based Tourism Initiatives

The tourism industry holds a significant global economic position, diversifying and actively participating in a growing services economy. It, directly and indirectly, employs a higher share of women and young people. However, the industry’s labor-intensive nature doesn’t always ensure proportional income generation and prosperity for all. “Tourist spending remains in the hands of a few, with high leakages to major corporations in developed countries”. This is worrisome as capital accumulation logic assumes low-complexity job generation ensures lifelong security. Historically, diverse and richly endowed peripheral regions in Latin America, the Caribbean, sub-Saharan Africa, and Southeast Asia have drawn predatory tourism. Meanwhile, the absence or inefficiency of State regulation has regularly contributed to the vicious cycles of poverty and vulnerability.

Criticising Reductionist Mass Tourism: Impact on Local Cultures and Communities

In this regard, the reductionist notions of mass tourism have been particularly reprehended. To appeal to a larger public, this form of tourism caters to the demands and infinite desires of foreign visitors, at whatever cost necessary. Local cultural heritage is ignored, disrespecting it and disrupting social and economic networks. Additionally, catering to foreigners mistreats locals, displacing them and exploiting environments to depletion. As a result, what drives tourism growth is not the development of the region but the privatization of financial gains and socialization of negative externalities. 

Redefining Tourism: A Closer Look at Community-Based Tourism Initiatives

What sets this approach apart is its rooted philosophy of plurality. It is applied all throughout the planning and implementation, as well as in the management and monitoring of tourism activities. This is self-evident in:

  • the different backgrounds of stakeholders, ranging from self-sufficient communities to local governments and NGOs;
  • its multiplier effect, generating direct and indirect employment opportunities;
  • the recognition of the local human capital that seeks protagonists and acts proactively in touristic activities;
  • the appreciation of local culture and way of living, as well as, traditional peoples and their historical heritage; and
  • the ways of sustainable natural resource management and biodiversity conservation.

Their resilience, however, has been widely disputed by researchers in the tourism and development field. According to an analysis carried out by the International Labor Organization (ILO) in 2006 with 30 different CBTIs in Latin America, eight main deficiencies were identified: (i) dispersed and fragmented supply; (ii) diversification of tourism products is scarce and usually based on natural factors; (iii) professional management is limited due to unfamiliarity with the tourism market; (iv) low product quality; (v) low capacity for negotiation due to limited commercial information and communication mechanisms; (vi) difficulty in promoting CBTs in more dynamic environments; (vii) deficit in infrastructure, sanitation and public services; (viii) marginal or subordinate participation of women in the design and management of initiatives. 

In agreement with this analysis, Mielke (2009) focuses on three scopes of deficiencies: (i) market access; (ii) internal governance; and (iii) the management of strategic partnerships. As such, addressing the resilience of CBTIs is the stepping-stone to a successful local development strategy. These qualitative assessments hold high relevance in the post-pandemic scenario. They identify the elements and mechanisms enabling tourism initiatives to survive months without revenue or government or NGO support.

Why are Community-Based Tourism Initiatives on the rise in Brazil?

Quilombo Ivaporunduva’s Path: From Cultural Heritage to Thriving CBTI

In that regard, the tourism experiences of the traditional peoples of Quilombo Ivaporunduva have shown exemplary results by moving beyond idealism and legitimately underpinning the integration of conservation goals into development. Much like other quilombos throughout the country, this community was founded in colonial times to provide refuge to fugitive slaves. These spaces have since then been protected by guarantees and public policies to pay homage to the racial struggle and protect national identity. 

The story behind Quilombo Ivaporunduva’s CBTI

community-based tourism initiative
A house surrounded by trees in Caeté-Açu, PA, Brazil (Photo credit: Ramon Rocha)

Quilombo Ivaporunduva, located in São Paulo, Brazil, houses around 80 families and is esteemed as one of the region’s oldest Remnant Quilombola Community (CRQ). Its rich biodiversity and cultural heritage gained international recognition in 1999 when designated a UNESCO World Heritage site. They formed an association in 1994, gaining legal representation and recognition, and after a 22-year struggle, secured their entitlement in 2010. Their efforts led to recognition by the Land Institute Foundation in 1997, becoming the first CRQ in São Paulo to achieve legal security by INCRA. The community leader on the frontline of this battle was Ditão, who continued serving the community.

Quilombo Ivaporunduva: A Hub of Sustainable Development

Throughout the 1990s, the Association welcomed new prospects of income generation to complement the revenue derived from small-scale sustainable farming, which still is their main economic activity. Around the same time, tourism interest was beginning to pick up in the region. This was noticed by the municipal government who suggested CRQs adopt CBT strategies. Accepting this proposition took some convincing within Quilombo Ivaporunduva, since most locals had never heard about it and had apprehensions about its impacts. As a result, a round of debates was organized to discuss the positive and negative impacts of operating ecotourism and ethno-tourism. Eventually, most were convinced by its potential to contribute to the advancement of conscious citizens, conservationism, and cross-cultural appreciation.

The Association’s Leadership and Organizational Structure: Embracing CBT Strategies and Shaping a Vision

The Association holds authority for discussions and planning. Annually, the community shapes action plans and projects. Monthly meetings track progress and issues. A six-member board implements decisions. It’s elected every two years based on contributions and an audit committee, as stated in their Statute. That includes the relatively low share of income that is withheld by an obligation to maintain the Association.

After all accepted CBT, the Association initiated workshops on tourism concepts, demand mapping, and CRQ values. They used thematic guidelines to define their CBTI’s vision and mission, including aspects like Art, Customs, Nature, and more. After gradually becoming familiar with the idea, they began putting in more collective effort and raising funds for it to thrive. That is when the community decided to build an inn for tourists outside the residential area. The construction took place between 2001 and 2002 with resources from the state government and supervision by ITESP. Furnishing it took another three years with the help of the Secretary of Promotion of Policies for Racial Equality, linked to the Federal Government, and funds from Petrobras.

Building an Inn and Diversifying Initiatives

The Association achieved another milestone by categorizing its main initiatives into tourism, handicrafts, and organic production. They employ locals and families in rotational roles, including gastronomy, maintenance, administrative positions, and the families selling organic bananas. Marketed and delivered by the Association, cash crops like organic bananas took off when they became officially certified by the Associação de Certificação Instituto Biodinâmico. Part of their production is collected by the Quilombola Farmers’ Cooperative of Vale do Ribeira (Cooperquivale), who sell it along with the production of 17 other quilombos. Another part of the production is sold through the National School Feeding Program to cities in the state of São Paulo.

Capacity and Diversity of Visitors

Upon request, it is possible to participate in their harvests, which engage the entire community, followed by feasts and dancing. Besides these rituals, the Association has arranged a tourism package characterized by variety: (i) lectures on the history of the quilombo and current challenges related to sustainability, conservation, dam constructions and local development; (ii) workshops on fishing, handicrafts, medicinal plants, subsistence agriculture, banana crops, gold mining and local gastronomy; (iii) storytelling and village immersion; and (iv) visit Church Nossa Senhora do Rosário dos Homens Pretos. Additional attractions explore surrounding areas like the Caverna do Diabo, Mirante do Governador, Cachoeira do Araçá, Trilha Vale das Ostras and Cachoeira Queda do Meu Deus. The CBTI experience includes becoming acquainted with the local cuisine through a varied menu. Throughout the tour, visitors are requested to respect local privacy.

Two coordinators in charge of the tourism agenda take care of the online bookings; negotiations with tourism agencies; management of the tourism package; hiring and training of local tour guides; elaboration of budgets; purchases for the inn; hiring of support staff and collecting tourism revenue. The price of the stay is defined by the accounting team, and they consider the prices of services and inflation rates. Around 70 people are directly employed to manage and administer the CBTI, not to mention the families contributing to artisanal and agricultural products and other hospitality services.

Achieving Stability and Prioritizing Infrastructure

Given this infrastructure, Quilombo Ivaporunduva has the capacity to receive up to 130 tourists per day and 60 people to stay overnight in the inn. With the help of tourism agencies like Araribá, they have received tourists from all ages, foreigners, schools, and professionals from academia. 

These legal and economic milestones towards the maturation of their CBTI granted greater stability that allowed the community to focus on other pressing matters. In acknowledgment of their rights, better facilities in infrastructure and public services became a top priority to protect their subsistence in the territory. Compensation was sought for the construction of a bridge in 2010, which enabled much-needed access to schools and health centers, not to mention an increased production flow and the influx of tourists.

The Pillars of Resilience: How Quilombo Ivaporunduva’s CBTI Thrived

sustainable and resilient community based tourism in Brazil
The power of resilience demonstrated by a small plant (Photo credit: Engin Akyurt)

Over the past two decades, at least six neighboring quilombos attempted ecotourism and ethno-tourism through CBT. However, only Quilombo Ivaporunduva’s initiative displayed resilience. They possessed predisposed advantages in geographic location, ecosystems, an established foundation from informal institutions and social organization, political networking inclination, and focused inclusive and strategic visioning. Unlike other Brazilian CBTIs, Quilombo Ivaporunduva embraced comprehensive participation pre-tourism, fostering a symbiotic relationship. Their tourism operation channeled pre-existing strengths productively, aiming to mature by adopting new technologies, constructing robust infrastructure and public services, sourcing multiple finances, ensuring educational opportunities, and deploying versatile attractions. Engaging hospitality demanded an open posture, especially from local guides, convincing them of their role in citizen development, environmental conservation, and cross-cultural appreciation. This transition reflects cultural dynamism stages spurred by the urgency to diversify income sources.

Navigating the Pandemic: Quilombo Ivaporunduva’s Response to Crisis

During the pandemic peak, stringent restrictions impacted core and ancillary economic activities due to mandatory self-quarantine measures. The Cooperquivale partnership halted, leading to surplus production. Face-to-face class interruptions canceled 38 tons of vegetable deliveries. A swift emergency plan established a food distribution network to address this, connecting sponsors and hunger relief campaigns with CRQ food donations. Partners procured food from the cooperative and distributed it in baskets, achieving a triple purpose: sustaining field production, securing CRQ income, and ensuring food security for vulnerable urban populations. Quilombo Ivaporunduva contributed 254 tons of food (from May 2020 to October 2021) to over 31,000 individuals in various quilombos, rural, and urban communities. This initiative persisted until January 2022.

Unveiling the Secrets of Success: Quilombo Ivaporunduva’s Takeaways for Thriving CBTIs

As such, with the maturation of other CBTIs in mind, Quilombo Ivaporunduva’s experience provides some rich reflections and takeaways: (i) branching out to appeal to a wider public; (ii) the differential attraction that forges an authentic experience to secure a competitive advantage over conventional tourism products; and (iii) the importance of governmental assistance in creating incentives for visitation and structural investments.

 The Role of Destination Management Organizations in CBTIs

role of destination management organisations in sustaining the resilience of community based tourism
A photo of a trail in the Sundarbans, Bangladesh, where Solimar is establishing a DMO. (Photo credit: Rasima Sabzalieva )

Empowering the Future: How Destination Management Organizations Support CBTIs

Reliance on these opportune determinants alone doesn’t ensure resilience. Enhancements are necessary in dimensions like digital adaptability, predicting increased rural technological infrastructure demand. Long-standing concerns about local development center around information and communication technology needs. The pace of technological transition in rural economies lags behind urban settings, necessitating smart city investment and complex policies. Insufficient facilities in infrastructure, public services, and civil services challenge CRQs. Improved living standards leading to returns suggest that emigration is restricted by fundamental factors rather than voluntary choices. Facility scarcity hampers resilience, hindering responsiveness and community empowerment. Concerns arise about a state draft law recognizing and regulating CBTIs, lacking incentives to bolster resilience. It grants unilateral authority to the State and Municipal Secretary of Tourism for monitoring and data collection without anticipating participative committees or councils linking local needs to private sectors, governmental agencies, and different levels of government’s political will and power.

On a further note, it sustains the gap between stakeholders in the public and private sectors and from civil society and the communities to focus efforts, generate some level of agreement on development objectives, and deliver cooperative mobilization. In fact, other dimensions could benefit from a more effective and efficient public sector involvement – as noted by the absence of the local government and Secretary of Tourism of São Paulo in strategic visioning processes. To understand these shortcomings more deeply, one would need to conduct a personnel analysis of the Secretary of Tourism of São Paulo. This trend is evident in the State’s lack of proactive measures to provide dedicated funds for CBTIs and ongoing educational opportunities, including training for tour guides and hospitality workshops. 

Destination Management Organizations’ Strategies for CBTIs

On that note, considering how Destination Management Organizations (DMOs) play an essential role in managing tourism at the local level to attract tourists and support businesses within its boundaries, these are the ways new opportunities could be created: 

  • Conduct Market Research
  • Branding campaigns related to ecotourism, agro-tourism, and cultural tourism;
  • High-quality product development for schools and social movements;
  • Maximizing and pooling financial resources from both public and private sources; 
  • Marketing through targeted campaigns;
  • Partnerships on issues related to sustainability to achieve common goals;
  • Addressing barriers that prevent neighboring CBTIs from maturating;  
  • Effective communication with stakeholders;
  • Supporting efforts to update the regional Tourism Master Plans (PDT);
  • Promote cultural appreciation and transparent synergies.

It is important to highlight that DMOs can be part of a government entity, a stand-alone organization, or a combination of a chamber of commerce and a tourism bureau. Businesses can invest in DMOs to pool resources by making voluntary marketing contributions that bank advertising. In essence, it leverages its money with the organization and the community to promote the destination. In parallel, ratifying tourism marketing authorities (TMAs) from government-level authorization allows DMOs not to be at the whim of the government since tourism budgets may have to compete with other priorities.

Empowering DMO Development: Insights from Solimar International

Jennifer Wesselhoff, the President and CEO of the Sedona Chamber of Commerce and Tourism Bureau, strongly advocates for creating these key players in the DMO Development Program provided by the Institute for Sustainable Destinations. With over 20 years of industry experience, she has observed how it shifted the power dynamics between tourism businesses and the city to align their interests. This facilitated an easy decision to increase taxation on the tourism industry, establishing a higher percentage of “bed taxes” in the United States. This move led to increased municipal funds, benefiting both locals and tourists. However, it’s important to note that focusing on higher tourist spending instead of numbers could potentially exclude budget-conscious travelers. Adapting insights from DMO experiences in the US and other Solimar projects to Brazil’s market could usher in a transformative era for CBTIs.

Interested in how we can help you with Destination Management Organizations? Contact us to learn more.

trail development and tourism

Trails are defined generally as marked paths. With such a simple definition, trails can come in many forms, such as walking trails, biking trails, hiking trails, and multi-use trails. A trail can be a short walking path that connects a community or a hike to the summit of a mountain. For example, the Lewis and Clark National Historic Trail is a driving route of connected towns, metropolises, national parks, natural areas, and historic sites that span more than 4900 miles!

While other forms of tourism engage the traveler with another area’s social, historical, and cultural elements, trail tourism is a form of “slow tourism.” It encourages the traveler to actively engage and experience the land itself that they are visiting. Slowing down in our fast-paced society is what makes trails so rewarding and worth experiencing. These locations draw tourists to see beautiful areas and landscapes in person. Trail tourism also provides many benefits, such as protecting the environment, boosting the economy, and preserving the culture of the surrounding community.

Environmental and Social Benefits of Trails

As trails come in many forms, walking or biking trails that run through towns can serve as valuable forms of eco-friendly transportation. In fact, trails also come with many environmental benefits. According to the Connecticut Department of Energy and Environmental Protection, trails:

  • Reduce air pollution by providing a cleaner form of transportation.
  • Reduce road runoff and soil erosion
  • Reduce flooding

Utilizing walking and biking trails also greatly benefits the trailgoer in the form of public health. The Rails to Trails Conservancy published a report in 2019 that showed the use of trails successfully connects residents to their destinations by walking or biking, which reduces health problems and consequently reduces the cost of health care.

Economic Benefits of Trails

Trails also stimulate the economies of surrounding communities. As tourists come to experience the trail, they also bring money into the area. According to the Institute for Tourism and Recreation Research, during the summer of 2017, visitors to Mt. Helena who used the trail system brought over $4 million into the area.

In 2013, the Outdoor Industry Association published a study that found that trailgoers spent an average of roughly $60 for one one-day trip, while bikers spent roughly $43 for one day trip. The Outdoor Industry Association also estimated that trail-based recreation generated

Trail Development at Gola National Park provided jobs to the community

a total of $353,489 spent in Connecticut, and bicycle-based recreation resulted in $704,067 of spending.

As trails support the development of an area’s environment and economy, they are a great way to revitalize depressed towns. A conservation organization funded by the Pennsylvania Department of Conservation and Natural Resources called WePreservePA found that trails attract businesses because they beautify the town or city. Trails were also a significant factor in a homebuyer’s decision to move to a town. This means that the development of trails can not only bring in money through attracting visitors and improving the environment and the health of those already living in the area, trails also attract new businesses and new residents!

There are several examples of the many benefits of trail development, such as the Camino de Santiago, the Lewis and Clark National Trail, and the trails in Liberia.

1. Camino de Santiago

The Camino de Santiago, also known as the Way of Saint James, is a historic pilgrimage route with deep cultural and spiritual significance. Stretching across various paths that converge towards Santiago de Compostela in northwest Spain, the Camino has drawn pilgrims for centuries. Its origins can be traced back to the medieval times when it was believed that the remains of Saint James the Apostle were interred at the city’s cathedral. Today, people from around the world embark on this journey for a myriad of reasons—spiritual reflection, personal growth, adventure, or cultural exploration. The Camino offers a unique experience of walking through picturesque landscapes, quaint villages, and historical sites, all while fostering a sense of community among pilgrims from diverse backgrounds.

The Camino de Santiago radiates economic benefits across the regions it traverses. This historic and spiritual pilgrimage route draws diverse travelers from around the world, stimulating local economies by generating demand for various goods and services. This includes accommodation, food, transportation, and souvenirs. The hospitality industry witnessed a significant upswing as hotels, hostels, and guesthouses accommodate the pilgrims. Local restaurants and cafes experience heightened patronage, offering traditional cuisine and nourishment to weary travelers. Moreover, transportation services such as buses and taxis thrive as pilgrims navigate different segments of the route. The pilgrimage also fosters cultural and heritage tourism, leading to visits to historic sites, museums, and local attractions, thereby injecting life into local economies. The rejuvenation of historic religious buildings along the route preserves cultural heritage and generates employment opportunities through restoration and maintenance projects. In essence, the Camino de Santiago catalyzes economic vitality, breathing life into the communities that line its path.

According to the Economic Analysis and Modeling Group, travelers of the Camino provide the same economic impact as 2.3 domestic visitors despite only making up 2.3% of total tourist expenditure. While exact numbers are difficult to pin down due to the number of trails considered part of the Camino and the sheer number of visitors every year, according to an analysis referenced by the Milken Institute Review, visitors to the Camino increased the economy of local communities by roughly one-fifth.

Lewis and Clark National Historic Trail

When looking at the impact that trails have in connecting communities and enhancing development, the Lewis and Clark National Historic Trail (LCNHT) is a perfect domestic example. Following the steps of North American pioneers’ journey towards the West, the trail crosses a total of 16 state lines covering around 4,900 miles of distance, making it the longest official trail in the United States.

The LCNHT has the particularity of not being a traditionally marked trail with a clearly defined itinerary. The Lewis and Clark expedition of the early 19th century covered so much ground from Pittsburgh all the way to the Pacific Ocean that the modern itinerary is approximative. This loosely defined trail includes even more alternatives to the tourism experience.

The absence of official physical trail results in many communities and businesses being unaware or simply undiscovered of some of the itineraries previously recommended online. Since 2016, Solimar International has worked with the National Park Service and partnered with the Lewis and Clark Foundation, the Lewis and Clark Trust, and various individual counties to include and connect as many experiences as possible along the trail. 

A traveler-focused LCNHT website now serves as a platform for over 1,500 businesses that lie along the trail. An interactive map serves as a source of reference that connects various experiences ranging from immersion in Indian reservations to small history museums that commemorate the history of America’s earliest explorers.

On top of the economic growth that stems from heightened tourist exposure, developing such an extensive network for the trail was a golden opportunity to tell the stories of communities that had previously not been included. Beyond the physical trail, it was key to provide a platform to link the thousands of people who now live and embody the landscapes that Lewis and Clark once discovered on their trailblazing journey, which changed the course of US history. 

Indigenous Voices

The LCNHT goes through 15 Native American reservations, giving many tribes the opportunity to offer access to their interpretation of history and their own cultural context as it pertains to their land. As Lewis and Clark traversed West, Native American tribes were key to the success of their expedition. The two explorers often sought to find tribes to trade goods and equipment necessary for the trip, which naturally makes the interpretive history of the concerned Indian reservations a key factor to fully understanding the story.  When Solimar International first started working with LCNHT, there was much less content available to tourists. Local businesses that may have been overlooked in the past have a unique opportunity to be showcased through the website’s inclusion of the various cultural centers on the trail and be listed as local guides. It’s important to intertwine indigenous history with the history of the Lewis and Clark Expedition. 

Liberia Trail Development

The country of Liberia is home to half of the remaining rainforest in West Africa. Until recently, the beauty of Liberia was hard to fully appreciate as it lacked a proper trail system. Constructing well-intentioned trails in Liberia’s rainforests holds the potential for significant benefits. These pathways could bolster ecotourism, allowing visitors to experience the rainforest’s biodiversity and contribute to local economies. These designated trails would minimize ecological impact, safeguarding the fragile ecosystem. Moreover, these routes could serve as educational resources, heightening awareness about rainforest conservation and nurturing environmental stewardship. The establishment of well-maintained trail networks might also facilitate scientific research, enabling experts to comprehensively study the region’s diverse flora and fauna, thus furthering global conservation endeavors.

Solimar International finished trail development in Liberia in June with the help of the Society for the Conservation of Nature in Liberia. After partnering with the US Forest Service, seen as the gold standard in trail development, the project developed trails running through two protected areas, the Gola National Forest and Lake Piso.

The area surrounding Gola National Forest is primarily sustained by the gold mining industry. The development of these trails hopes to provide economic and environmental alternatives. Local residents made up the crew that worked on the trails. Community involvement in the trail development brought the first of hopefully many jobs to the area. They built 20 kilometers of trails in just ten weeks! Communities gain new life as the trail tourism industry draws people to trails unique to the area.

Lake Piso is a gorgeous coastline that runs for hundreds of miles. There’s a shipwreck that catches the attention of tourists who once followed a slippery, dangerous natural path out to see it. Due to recent trail development, paths running through Lake Piso generate revenue through an admission fee, allowing for better protection of the wildlife and the environment. The money generated to monitor the area will prevent instances of illegal tree harvesting and sea turtle poaching. Now that trails have been built, tourists can safely explore one of the best surf spots in West Africa in a controlled environment that minimizes impact on nature. It will also allow researchers the ability to get deeper into the park.

The Shipwreck Trail allows people to safely explore previously dangerous parts of Lake Piso

Overall Benefits of Touristic Trails

Trails encompass a wide spectrum of marked paths, catering to various forms of recreational activities like walking, biking, and hiking. They can span from short community connectors to extensive journeys like the Lewis and Clark National Historic Trail, a 4,900-mile route tracing the footsteps of pioneers. Unlike other forms of tourism, trail tourism, known as “slow tourism,” encourages a direct engagement with the land, promoting a deeper connection with nature and local communities. Such trails offer significant environmental advantages by reducing pollution, erosion, and flooding, while promoting public health. Economically, trails inject funds into local economies through tourism, benefitting businesses, boosting property values, and creating jobs. Notable examples like the Camino de Santiago demonstrate the economic vitality and cultural preservation fostered by pilgrimage routes. The Lewis and Clark National Trail showcases how trail networks can connect communities and businesses, while also highlighting the stories of diverse voices, including indigenous perspectives. Even in Liberia, rainforest trail development offers a promising path to ecotourism, biodiversity protection, and environmental education. Solimar International’s efforts in Liberia’s Gola National Forest and Lake Piso reveal how trail networks can revitalize communities, protect ecosystems, and drive sustainable economic growth. Through their multifaceted benefits, trails stand as valuable assets that bridge nature, culture, economy, and community.

Keep up with Solimar’s work on trails such as the Lewis and Clark National Historic Trail and the Liberia Project – don’t forget to like us on Facebook and LinkedIn

Blog by Ethan Hamlin and Matteo Coleta

chatbots and virtual assistants in the travel industry

The Impact of AI on the Travel Industry

The world is constantly undergoing technological evolution. New inventions allow us to perform multiple tasks without batting an eye with the help of technological operating systems. More specifically, a new tool is becoming widely used in various fields, impacting also the travel industry: Artificial Intelligence (AI). The European Parliament defines AI as “the ability of a machine to display human-like capabilities such as reasoning, learning, planning, and creativity.”

The travel and tourism industry, in particular, has embraced AI’s potential, leveraging its power to drive workforce optimization and revolutionize how we explore the world. So, with the tourism sector increasingly relying on data analysis for future strategies, AI has become an invaluable ally, propelling the industry toward new horizons.

But how has AI impacted the tourism industry? Can AI be used to foster better management and promotion of sustainable tourism actions? And what does the future hold for AI in this dynamic industry? To uncover the answers, let’s delve into the diverse applications of AI in the realm of tourism. 

Chatbots in Travel Industry

The travel industry has always been at the forefront of embracing technological advancements, constantly seeking innovative ways to enhance the traveler’s journey. And when it comes to cutting-edge technology, chatbots have emerged as a game-changer. As AI technology continues to evolve, chatbots have undergone a remarkable transformation, reshaping how travelers interact with companies and access vital information. 

Chatbots in customer service

Photo by Alexandra_Koch on Pixabay

The Evolution of Chatbots in the Travel Industry

The origin of chatbots in the travel industry can be traced back to the early 2000s when these virtual assistants first appeared. These early simple rule-based bots were primarily used for customer service and handling basic queries. Chatbots have evolved significantly as artificial intelligence and natural language processing technologies progressed. In recent years, travel companies have integrated chatbots with existing systems, such as booking engines and customer databases, making them powerful tools for handling complex travel-related queries and transactions. 

So, the impact of chatbots in the travel industry is undeniable. In fact, statistics reveal that the worldwide chatbot market size was estimated at a staggering USD 5,132.8 million in 2022, with a projected compound annual growth rate (CAGR) of 23.3% from 2023 to 2030. These numbers highlight the increasing recognition of chatbots as indispensable assets in the travel sector, revolutionizing customer experiences and streamlining operations. 

What are the Current Applications of Chatbots in the Tourism Industry?

1.     Customer Support and Booking Assistance:

Modern chatbots in the travel industry excel in providing real-time customer support. They assist travelers with booking flights, hotels, and rental cars, offering options based on individual preferences. Additionally, chatbots handle frequently asked questions, reducing the load on customer service teams and providing 24/7 support. 

2.     Personalized Recommendations:

AI-powered chatbots can analyze user data and preferences to offer personalized travel recommendations. Chatbots suggest relevant destinations, activities, and accommodation options by understanding a traveler’s interests, budget, and past travel history.  

3.     Virtual Travel Guides:

Innovative chatbots now serve as virtual travel guides, offering information about local attractions, events, and dining options at the traveler’s destination. They can also provide real-time updates on weather conditions and travel advisories, ensuring a seamless travel experience.

4.     Language Translation:

Language barriers can be a challenge for international travelers. Chatbots equipped with language translation capabilities help bridge this gap by facilitating communication with locals. One of these tools is Google’s AI-powered translator, which can translate text into images in real time. So, don’t hesitate to use this one or any other on your next trip!

Virtual assistants in travel industry

Photo by Mediamodifier on Pixabay

Virtual Assistants in Travel Industry

A virtual assistant in the travel industry is an AI-powered application or software designed to assist travelers with various aspects of their travel planning and experience. These virtual assistants use natural language processing and machine learning to understand travelers’ queries and provide personalized information and services.

Some common features and tasks of virtual assistants in the travel industry include:

1. Travel Planning: Help find and book flights, hotels, rental cars, and other accommodations based on preferences and budget.

2. Trip Recommendations: Offer personalized travel recommendations based on the user’s interests, previous travel history, and other preferences.

3. Real-Time Updates: Flight statuses, gate changes, delays, and other travel-related information to keep travelers informed.

4. Language Translation: Some virtual assistants offer translation services to help travelers communicate in foreign countries where they might not speak the local language.

5. Travel Tips and Advice: Provide travel tips, packing lists, and other helpful information to make the travel experience smoother and more enjoyable.

6. Concierge Services: Advanced virtual assistants may offer concierge-like services, such as making restaurant reservations, booking tours, and arranging transportation during the trip.

7. Customer Support: Virtual assistants can assist travelers with customer support inquiries, such as managing booking changes, cancellations, or refunds.

What is the difference between a chatbot and a virtual assistant in the tourism industry?

While both chatbots and virtual assistants are AI-powered applications, there are some critical differences between them, particularly in the context of the tourism industry:

The difference between chatbots and virtual assistants in travel industry

A Sustainable Future Powered by AI

AI technologies can bring about positive changes in the realm of sustainable tourism. Leveraging their already established applications in the tourism industry, it becomes more feasible to reimagine and adapt these technologies to align with a broader and more sustainable vision for tourism. 

Chatbots and visual assistants are revolutionizing sustainable tourism by providing personalized recommendations to travelers based on their interests and values. It educates tourists about eco-friendly practices and helps businesses promote sustainability through effective marketing strategies. This technology has the potential to have a significant impact on the industry, encouraging responsible eco-tourism. 

Furthermore, AI can revolutionize destination management to optimize visitor flows, reduce congestion, and minimize environmental impacts. It will be possible to deliver more personalized and immersive experiences, enriching travelers’ journeys while preserving the cultural and natural heritage of the destinations.

Looking ahead, AI will become an even more integral part of the travel and tourism landscape. Advancements in natural language processing will further enhance chatbots’ and virtual assistants’ capabilities, making them even smarter and more intuitive

Challenges and Ethical Considerations

Despite this new technology’s advantages, it is equally important to underline the limitations and risks its application can cause if not managed properly.

As AI becomes more prevalent in the travel industry, specific challenges and ethical considerations must be addressed. A chatbot just doesn’t have the ability to replicate a human experience, particularly important for the hospitality industry. Privacy and data security also remain critical concerns, as AI applications deal with vast amounts of personal information. Striking the right balance between data collection for personalization and protecting user privacy will be essential.

Photo by JESHOOTS.COM on Unsplash 

To conclude, the potential of AI in sustainable tourism is immense. But using this technology responsibly is crucial to avoid overexploitation and misleading practices. Education and awareness will be our guiding lights on this journey. By equipping ourselves with the knowledge and understanding of sustainable practices, we can ensure that AI catalyzes positive change. From reducing carbon footprints to promoting responsible travel choices, AI has the potential to pave the way toward a more sustainable and eco-conscious future for the travel industry. 

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Blog by Camilla Allegri and Alisa Nechaeva

Southern Tunisia landscapes

How Can Tourism Fight Mass Emigration?

How is Tourism Connected to Mass Emigration? Insight into the Opinions of the People still living in the South of Tunisia 

Migration is one of today’s most pressing issues, especially as more and more conflicts arise and the climate crisis worsens. Such events often lead to mass emigration: the process of considerable parts of a population leaving their homelands in search of a better life.

The effects of large-scale immigration into countries are no stranger to media coverage and political discussions. But what people often forget is how such large population movements affect the sending countries and those left behind. 

This blog will cover the impacts on one of the origin countries — Tunisia. In addition, the blog will answer the questions of how tourism can help and, more importantly, how the people still living in the southern, mostly abandoned villages, feel about it.

Migration in Animals
Migration is not limited to humans: Animal migrations are a worldwide phenomenon. (Masai Mara National Reserve, Kenya)

Why do people emigrate?

Migration is a significant part of our history: humans have been on the move since their existence. Back then, migration was a means to take advantage of new and rivalless lands offering basic human needs. The more time progressed, war and colonialism became more central drivers of migration. Ancient expansions like the ones of the Greek Dynasty, the Roman Empire, Imperial China, or, more recently, the Europeans leaving for the “New World“ led many people to leave their region of birth. Other conflicts like the Jewish Diaspora, the partition of India, the Transatlantic Slave Trade, and the Second World War events are just the tip of the iceberg. The past has even seen climate-related migration – Roman settlements in Egypt had to flee due to the absence of monsoon rains.

The latest IOM Report estimates there were around 281 million international migrants in 2020. While that number also includes migration out of necessity – forcibly displaced people – the significantly larger part leave voluntarily. So why exactly do so many people feel the need to take on such journeys out of choice?

The IOM has defined six factors that drive people to migrate.

  1. Labour

  2. Family

  3. Inequality and uneven development

  4. Education

  5. Armed conflicts, violence, and human rights 

  6. Environment and climate change

What are the economic Effects of Mass Emigration on the Sending Country? 

The effects of mass emigration on the sending countries can be boiled down to three main exchange factors. These can have both negative and positive economic impacts on the country of origin. 

1. Workforce Flow

The migration of workers in search of employment results in a decrease in the labor pool in the origin country. This can relieve unemployment, lower job competition, and raise salaries for remaining workers. However, when such migrations surpass the necessary amount, it can result in workforce shortages with detrimental effects on the economy. 

2. Brain circulation

Brain circulation is the movement of skilled laborers, for instance, doctors. In developing countries like Haiti, the out-migration of skilled labor (brain drain) can be a huge loss, especially concerning the health and education sector. 

3. Remittances

Emigrated workers often send home money to their families, giving them vital support and contributing to the home country’s economy. Remittances can add up to a significant amount and reduce poverty, encourage consumption and increase a household’s investment in education. 

All of this doesn’t sound too bad. However, reducing the workforce, especially skilled laborers, will slow a country’s productivity in the long term, resulting in a further downward spiral of its economy and the living standard of those remaining. An article published by the OECD stated that “In the long term, emigration can even turn into a poverty trap: because emigration helps relieve the pressure on the labor market and remittances constitute a social safety net, governments may not see the need to reform labor markets and social welfare systems.”

So, the advantages can, in the long run, outweigh the initial gains and hinder the country from developing policies and containing the human capital needed to sustain itself.

What Effect does Emigration have on those left behind?

Imagine nearly every person you know wishes to move away. Imagine some of your friends or family died while chasing hope. Unfortunately, that is the reality for many people in developing countries around the world. 

Most of the time, migrants are sole voyagers, leaving behind families, friends, wives, and children. It is often too expensive and nearly impossible, due to immigration restrictions, to bring entire families overseas. So many of them resort to separation from their loved ones to send home remittances. 

The stress of not knowing whether they will survive such journeys, as migrants often take on illegal and dangerous ways to reach their destination, makes the situation even more dire. Tunisia’s closest foreign landmass is Italy. The Central Mediterranean Migration Route connects the two countries. According to the IOM, it is the world’s deadliest migratory route. Since 2014, the route supposedly took the lives of 25,331 migrants.

The image of this woman in the ocean represents the powerlessness many family members of migrants feel.
Many feel left alone and powerless when all of their loved ones live overseas.

Mass-Emigration in Tunisia 

Tunisia is a migration hub: Tunisians account for the high number of departures, and the country is a highly used transit state for Sub-Saharan Africans. 

How has history shaped Tunisia’s Emigration?

Since Tunisia gained independence, Tunisians have been emigrating to European countries. In the 60s and the 70s, Tunisians left their homelands for a better life on the other side of the Mediterranean. Mostly they settled in France, their former colonial power. The 80s and especially the 90s saw the first big surge in departures. However, in the aftermath of the 2011 revolution, numbers peaked at a never before seen high. 

The Global Initiatives Research Report, Losing Hope, states that irregular migrant departures are at the highest point since the peak in 2011. According to the Migration Data Portal, as of 2020, Tunisia had a total of 902,000 emigrants. And Diaspora for Development states that 6.9% of Tunisians live abroad.

Who are the Tunisians that emigrate, and why? 

So, why do so many Tunisians feel the need to take on these harrowing journeys? To answer that question, we need to know who the emigrants are and what problems they face.

In the Global Initiative’s Report, they found that the migrant profile has changed in the recent past. It used to be overwhelmingly males aged 18 to 35 with minimal education and mainly from the lower class. Now you see more and more women and children joining, sometimes even whole families. Even the economic state of migration has changed. For some, high education and employment are no longer reasons to stay.

Since the 2011 Arab Spring, Tunisia has experienced social and economic difficulties driving people to leave. The financial situation has drastically declined since 2017. Meanwhile, Inflation is affecting the poorest, and the quality of life has significantly deteriorated for the middle class. In addition to losing their buying power, Tunisians have to deal with high unemployment rates, especially with the youth and individuals with advanced education. Furthermore, a significant part of the population lost faith in the government to stabilize the issues at hand.

The Covid-19 Pandemic has only fueled the fire. A great part of the Tunisian economy comprises the tourism sector. Moreover, like many countries, Tunisia had to endure the troubles of global health restrictions leading to further unemployment and hopelessness.

Tunisian women walking down a street Djerbahood dedicated to the extreme emigration in the country.
Two Tunisian women walking through an alley in “Djerbahood”, a street art project in the South of Tunisia, dedicated to the extreme emigration in the country. (Erriadh, Tunisia)

What is the Situation like in the South of Tunisia?

Not only is Tunisia experiencing emigration out of the country but in Tunisia’s southern areas, particularly Dahar, the villages have suffered great losses from rural depopulation. The region in the Djebel Dahar mountain range was a refuge for the ancient Amazigh tribes, sheltering from the Arab Invasion. There they were able to live their unique way of life — mastering the art of living in these harsh but beautiful lands. The traditions they developed live on to this day thanks to strong individual efforts to preserve these ancient ways. 

However, in the age of Bourguiba, there was a drive for modernization and Arabization. Starting in the 60s, the majority of the Amazigh mountain people had to relocate to the “new” villages, leaving many of the historic mountain towns to crumble away.

Today the region is not only suffering from unemployment but is simultaneously experiencing a devastating drought, driving even higher numbers of people to leave. As a result, only a handful of authentic Amazighian old towns are left, where families are fighting to live their old way of life. Amongst them are Chenini, Toujane, and Matmata.

Illustrates the beauty of the Amazigh villages that are being emigrated from
View from one of the last inhabited Amazigh villages, Chenini, Tunisia.

How can tourism help?

Tourism is one of the world’s biggest industries: it contributes a tenth to the global GDP and creates 1 in 10 jobs worldwide. So harnessing this immense power and using it for the good should be an overall goal. According to the UNWTO, tourism is a recognized pillar of most Sustainable Development Goals.

The UNWTO believes that “tourism can be harnessed as a significant force for the alleviation of poverty, as well as for environmental protection, giving economic value to cultural heritage, creating employment and generating foreign exchange earnings.”

According to the IOM, most migration moves from underdeveloped and developing countries to larger economies. Desperation drives people to escape poverty, dire employment perspectives, and political and social instability. The UNWTO claims that three-quarters of people in extreme poverty live in rural areas and that tourism has the advantage of reaching locations far from economic centers. Thus, tourism is one of the few industries that can provide profit for people struggling directly in the places they live, supporting the local communities.

So authorizing organizations like Solimar International, who are dedicated to a sustainable approach to tourism, namely sustainable tourism for development, can directly work towards eliminating these emigration drivers.

Three reasons tourism can foster development and reduce out-migration

1. Create new job opportunities

Tourism not only requires the direct employment of workforces in the hospitality sector but also allows locals to either indirectly or directly sell their goods and produce to tourists.

2. Foster development 

Especially in rural, underdeveloped, and disadvantaged areas, the introduction of tourism depends on developing basic infrastructure. Such investment will simultaneously benefit the local communities. (roads, water supply, electricity, network connectivity, and so on).

3. Provide a chance for further education and development of skills

An increase in tourist activity can encourage individual education and incentivize state-financed training.  

Tourism can directly counteract at least three major migration drivers: Labour, inequality and uneven development, and education. Furthermore, several other benefits from tourism can positively affect the local communities.

  • A healthy exchange of culture can lead to increased awareness, the adoption of new knowledge like languages, and even the empowerment of neglected groups.
  • It can lead to crucial individual acknowledgments of the community’s assets. By noticing the incoming interests, it may lead to locals appreciating their own wealth and culture.
  • It can promote inclusiveness, further gender equality, and empower youth and women. According to the UNWTO, in Africa, women make up 69% of the tourism labor force.

South Tunisia’s Relation to Tourism

Tunisia is well-known for its tourism, a popular Mediterranean destination for many Europeans. However, Tunisia’s tourism mainly concentrates on the coastlines, and tourists rarely venture land inwards. 

In the Regional Development Planning of the Southern Region in the Republic of Tunisia Project, the report states that Tunisia’s tourism development must consider how to minimize “regional disparities between coastal and inland areas. Moreover, now, tourism shall consider how to involve local communities. In this context, the GoT (Government of Tunisia) is trying to exploit the new tourism products, especially ecotourism supported by international donors.”

Tourism won’t help fix Dahar’s drought or create job opportunities for everyone in need of them. However, it can create perspectives for specific individuals and their families. Even more so, small communities, like the ones in Dahar, are often very tight-knit and share profits. 

The Perspective of Dahar’s Residents

It is critical to listen to what the local people think about this important and extremely sensitive issue. Following are some interviews with local Amazighian people living in the South of Tunisia, specifically the Dahar region. Some of them work in the tourism sector, whereas some do not. They voiced their opinions on the issues they face, their attitude toward tourism, and their aspirations.

Residents of a town many people have emigrated from.
Ismail & Ibrahim, two men in their early 30s, take their herd to the surrounding mountains to let them feed and graze naturally on a day without work. They are some of the only people still living in the old town of Chenini. They live in the traditional Troglodyte homes below the Ksar with their family. It is hard for them to find work, especially as they have no connection to the tourism industry. When they can find work, they usually do construction labor.

Wael: Wael is a young man living in the town of Zmerten in the Governorate of Gabés. He works in the town’s café, which rarely sees tourists. 

“Firstly, each region has its own customs and traditions. Here, in Zumraten, 76% of the inhabitants are now displaced. Most of them are young people. The elderly do not want tourism. I understand that this offends their customs and traditions. On the contrary, young people are very open to all cultures and want a good education and a better standard of education and living. But every youth is ruled by an elder, his father or mother… I am conscious that harmony, tourism, and cultural exchange are very important, but despair has settled. In all their thoughts, young men want to get married, do business, and do commerce, but our geographical location has become the biggest obstacle for us because we have no workplace, and even agriculture has become seasonal. And after many years, you are threatened with displacement because work has become non-existent.”

Amal: Amal is a 27-year-old woman, born in the small town of Oued El Khil, Tataouine. She studied in Sfax for a few years but returned to her hometown for an internship with the newly emerged Destination Management Organization, FTADD. Since then, Amal has dedicated as much time as possible to the region’s future by using tourism as a tool for development. She is a hard-working and emancipated woman but feels a deep connection to her ancestral traditions and the Amazighian way of life, which she is dearly trying to protect.

“Well, we have several issues, but mainly employment and the expensive prices in Tunisia are the main issues. Education is another problem because those who have left mainly have a high education level. This country didn’t give them enough opportunities, so they left. Everyone is affected, Tunisia is losing thousands of young people, and the economy is suffering.”

“I can’t tell the exact number of how many have left, but you can see it in our villages. Most of our villages are abandoned due to emigration. This year we had thousands of young people leave the South, precisely Tataouine, to European countries like Italy and France. Many of these thousands sank in the sea, which is heartbreaking.“

“It is not a very good feeling. I don’t want to judge those who left, because losing hope can let people do more. But I always had this thought that you are a stranger unless you are home. Big cities may give more opportunities, but nothing feels like home.

“I think tourism can really help, and we already have enough examples in Dahar about how tourism helped change people’s lives. It is more than creating job opportunities; it makes them believe in what they have — seeing it as something that can attract people.”

“And as well, we noticed a difference in the female situation. We are having more female entrepreneurs, which is amazing in a domain dominated by men.” 

“Tunisia has a lot to offer; hopefully people will see Tunisia as more than an all-inclusive package. I want people to visit Dahar and share their opinions about it. We are an emerging destination and are trying to succeed to highlight our unique heritage. Hopefully, more people will come to see my people, our heritage, stories, and history. We have a lot to offer.”

Aloui: Aloui is 22 and lives in the old village of Chenini, Tataouine. He was born there and has lived there his entire life. Now he works in the town’s only café and tries to earn additional money by giving tourists a tour of the town and explaining its history and how it lives on today.

“I don’t know many people; I don’t have many friends, I am good. There are those who left and haven’t returned, and there are those who left and returned to Chenini. Yes, life is hard here. It isn’t a walk in the park; there is no work, so people leave the country.”

“Here in Tunisia, there is no good education. The biggest problem in Chenini is the lack of tourism. All the inhabitants of Chenini love tourism. Tourism is a pleasure and a comfort. I prefer to stay here, as long as tourism comes to us, to Chenini.

Although tourism won‘t fix all of Tunisia‘s problems and provide perspectives for the entire population, it can relieve communities and some individuals. So when choosing your next destination, you can always think about more than just your own benefit — and while enjoying your holiday, even help the local communities.

If you are interested in supporting such causes and unsure where to go next, check out our project sites and get inspired!

A scuba diver explores ocean ecosystems off the coast of Saudi Arabia

We all know the age-old story of mass tourism. You know, the one where hordes of camera-clad tourists descend upon breathtaking destinations, casting a shadow over the authenticity of this once-hidden gem. While Instagram content flourishes, breathtaking locations are reduced to mere backdrops. Even worse, local communities often miss out on the benefits of the quick stop-in of the hordes. In this all-too-familiar tale, the negative impacts of tourism become evident. 

However, amidst this sea of tourists, a new tide is rising in the world of travel. In a refreshing trend, many tourists are shifting perspectives and prioritizing more sustainable and regenerative experiences. Travelers now yearn to learn about the diverse cultures they encounter and forge genuine connections with the places they explore. 

While we can’t ignore the potential drawbacks of tourism, we aim to provide readers with hope. This new wave of sustainable tourism has the power to change destinations’ environment, economy, infrastructure, and cultural heritage.

To shed more light on this transformative movement, we will quote insights from Solimar International’s Senior Project Manager, Micah Sorum. Sorum has been at the forefront of pioneering sustainable tourism initiatives. 

So, buckle up as we explore the multidimensional impacts of sustainable tourism beyond the surface-level figures. Stick around and learn how mindful travel can transform not only destinations but also our own perspectives and lives. 

The Impacts of Sustainable Tourism

Prioritizing Environmental Sustainability in the Tourism Industry: Strategies for a Greener Future

Breathtaking photo of a snorkeler exploring the crystal-clear, turquoise blue waters of Mahdia, Tunisia.
Mahdia, Tunisia (Photo by Mohamed Ben Zineb on Unsplash)

In a world grappling with global warming, it is imperative to prioritize environmental health. Incorporating environmental sustainability will be crucial for the future of tourism businesses: one of the top five most valuable exports in over 150 countries. This entails utilizing resources to meet the needs of the present generation while conserving the world for future generations. Let’s delve into the key impacts that responsible practices can have on the environment:

  1. Conservation and preservation of natural resources: Tourism can help protect valuable ecosystems and biodiversity by actively conserving and preserving natural resources.
  2. Responsible tourism practices, respecting wildlife and ecosystems: Encouraging responsible behavior among tourists, such as observing wildlife from a safe distance and following guidelines to minimize disturbance, helps protect and respect the natural environment.
  3. Collaboration and stakeholder engagement, supporting local communities: By collaborating with local communities, tourism can support their economic development while ensuring that the benefits of tourism reach the local population. This fosters a sense of ownership and encourages the preservation of cultural heritage.
  4. Education: Tourism provides a unique opportunity to educate travelers about environmental wellness. By raising awareness and promoting sustainable practices, tourists can become advocates for environmental conservation in their communities.

When successfully implemented, these aspects of sustainable tourism positively impact the environment. For instance, tourism can help support and preserve iconic nature, generating revenue that incentivizes its conservation. Micah emphasizes that “if the environment is an attraction, then it encourages the preservation of it. It can change the community’s perspective and how they see their own resources. If tourism is set up to benefit community members, then it’s an asset to them” (Sorum, 2023).

It is essential to recognize that mass tourism has the potential to be damaging to the environment. Visitors use strains of natural resources when it exceeds the environment’s coping ability. This is where ecotourism becomes essential for ensuring the sustainability of the industry. By balancing business interests and environmental concerns, ecotourism minimizes the negative impacts of visitor use on natural resources. The tourism industry holds a unique position to educate people worldwide about environmental protection. Through responsible practices, tourism can extend its reach and inspire individuals to take action to safeguard the environment.

When considering climate change, creative endeavors to mitigate tourism’s contribution will be essential to move forward in the industry. Sustainable transportation and energy-efficient accommodations are a couple of emerging practices that will be crucial to the future of this industry. An example of sustainable tourism’s impact is in the Caribbean nations, where the renewable energy infrastructure is underdeveloped and threatened by extreme weather events related to climate change.  Solimar International worked alongside the Inter-American Development Bank to design the “Caribbean Climate Smart Islands Program,” encouraging a transition to lower carbon emissions and create a climate-resilient community.

The tourism industry has a lot of influence and opportunities to positively impact the environment. Environmental sustainability and tourism go hand in hand; one will only succeed with the support of the other. Read more here about how Solimar’s mission is to do just that.  

Empowering Communities: The Transformative Power of Sustainable Tourism

Vibrant woven baskets from Gabes, Tunisia showcasing colorful decorations, traditional patterns, and a Hand of Fatima (Hamza) pendant.
Woven Baskets (Gabes, Tunisia – Photo by Yassine Khalfalli on Unsplash)

Sustainable tourism goes beyond short-term economic stimulation. It creates a positive ripple effect, transforming the economy and the lives of those directly impacted. By embracing ecotourism practices, we can unlock possibilities for communities worldwide.

At the heart of sustainable tourism impacts lies the power to offer employment opportunities. Micah notes the most impactful aspect of tourism is its ability to create jobs, “not just any job, but jobs that give people autonomy and control over the business and their lives” (2023). It’s not just about numbers; it’s about empowering individuals and families who may otherwise struggle to make ends meet. From tour operators to local suppliers, sustainable tourism creates a web of jobs that uplift communities from poverty.

Take this remarkable example in Jamaica, where Solimar developed a groundbreaking communication tool for businesses to connect with markets, funders, and stakeholders. By establishing a brand platform, creating an online training platform, and crafting business plans, Solimar raised awareness of community tourism and ensured its long-term sustainability. Through education and empowerment, the economic benefits flourished while the vibrant local culture took center stage. Solimar helped to establish and launch the Jamaica Community Experiences Brand in a way that ensures its longevity. Teaching the local community how to market themselves improves the economic benefits and culture. 

Sustainable tourism’s impact goes beyond economic empowerment. It also plays a crucial role in conservation funding. By generating revenue through responsible tourism practices, we can channel resources toward preserving the environments that attract visitors. This delicate balance between people and nature is vital for the future. Read more here about how Solimar’s work in the Cayman Islands creates a plan that bridges the gap between challenges.

The success of ecotourism in benefiting the economy depends on sustainable and responsible practices – cultural heritage and environmental health must be constantly ranked equal to economic means. Micah says this has everything to do with organization, stating that “so much of [balancing the economic benefits of tourism with the preservation of a destination’s natural and cultural heritage] is in the way that a destination has set itself up to be managed. Through DMO development, we ensure that someone is there to take over, representing local guides and gathering stakeholders for support on larger projects. We have to have an organizing unit to make it happen” (2023).

By maintaining a balance between economic development and environmental conservation, ecotourism can contribute to the overall sustainability of a destination. 

Building Communities: Tourism as a Tool for Infrastructure Development

Breathtaking winter view of the picturesque coastline in Hawaria, Tunisia, showcasing four majestic windmills standing against the lush green hills.
(Hawaria, Tunisia – Photo by Haythem Gataa on Unsplash)

When tourists visit a destination, they bring more than just their backpacks and cameras. The influx of visitors can put considerable strain on a location’s infrastructure. However, this influx of visitors can also motivate investment in a destination’s infrastructure. From a policy perspective, Micah Sorum of Solimar International says we can “look at the infrastructure to ensure tourism can grow in a sustainable way” (2023).  Here are a few aspects of infrastructure that tourism can impact:

  1. Roads: As tourist numbers rise, transportation demand increases. Local roads now serve both tourists and residents, leading to wear and tear, higher maintenance costs, and budget strains. However, this also presents an opportunity for job creation and improved infrastructure if development is responsible, benefiting tourists and the local community. In Tunisia, an emerging destination, tourists and locals alike can benefit from the Cap Bon touristic road that connects several popular destinations along a scenic route.
  2. Accommodation: The tourism boom demands new hotels and resorts but often neglects small businesses. However, staying in locally owned guest houses can support the community. Tunisia has seen a rise in guesthouses as local entrepreneurs transform unused spaces into beautiful, bookable rooms. In contrast to giant seaside resorts, these guesthouses offer locally sourced dishes and connect guests to other local experiences, ensuring that tourists’ money reaches more of the community. For example, look at Dar Ben Gacem, whose owner, Leila Ben Gacem, helps preserve cultural heritage and revitalize Tunis’s medina (traditional city) in addition to hosting guests.
  3. Utilities & Services: As tourism grows in an area, the demand for utilities such as water, electricity, and waste management also increases. Local authorities may invest in improving and expanding these services to cater to the needs of tourists and residents alike. A tourist in Tunisia would surely recognize the need for this improvement. With record-breaking heat surges, Tunisia saw its hottest summer yet. Efforts to beat the heat resulted in frequent power outages across the country from energy overconsumption.
  4. Communication: Tourism can drive the need for better communication infrastructure, including internet and mobile networks, ensuring that tourists stay connected during their travels and benefiting residents.
  5. Urban Renewal: To attract tourists, destinations may invest in urban renewal projects and beautification initiatives, making their appearance more appealing to visitors and residents alike. While these initiatives walk the delicate line between restoration and gentrification, careful and considerate planning from local leaders can ensure that communities maintain authenticity amidst renewal projects.

Preserving Communities: How Tourism Can Protect Cultural Heritage 

Traditional Tunisian woman wearing stunning gold pendant and bead necklace, vibrant top with traditional patterns, intricate henna designs on hands, matching beaded belt with gold pendants, and rings.
(Traditional Accessories in Tunisia – Photo by Seif Eddin Khayat on Unsplash)

According to Solimar International’s Micah Sorum, tourism can be “a way to preserve cultural heritage” (2023). Citing immersive experiences like artisan workshops and dance classes, Sorum argues that “tourism that’s well designed and well implemented” can be a valuable tool for cultural preservation (2023).  Tourism allows visitors to celebrate and learn about local traditions while supporting the livelihoods of artisans and performers. By visiting an emerging destination like Tunisia, travelers can engage in these preservation experiences. The options are limitless from traditional date product workshops in Kebili to tasting couscous in Tozeur. 

Additionally, Sorum explained how tourism “can fund the preservation of ruins and historical sites” (2023). Tourists’ entrance fees and contributions in a well-managed destination fund site maintenance and conservation efforts. In Tunisia, the UNESCO world heritage town of Kairouan is a testament to how tourism sustains cultural heritage. When guests explore massive historical mosques and the many other notable sites, they help contribute to their preservation, while local guides simultaneously ensure the stories of the ancient, holy city endure. 

Rooftop view of Mosque Okba (Great Mosque of Kairouan) in Kairoan, Tunisia during the enchanting golden hour of late afternoon.
(Mosque Okba, Photo by Haythem Gataa on Unsplash)

Cultural exchange opportunities foster mutual understanding between tourists and locals. As travelers immerse themselves in destinations’ customs and traditions, they gain an appreciation for their cultural heritage. Conversely, local communities benefit by fostering pride in their heritage. Finally, in the modern economy, mass production dominates the market. However, the economic benefits of cultural tourism help artisans continue their traditional practices without losing profits.

While sustainable tourism’s positive impacts on cultural preservation are evident, responsible practices must address challenges like over-commercialization. By embracing sustainable tourism, tourists can help safeguard the authenticity of cultural heritage in destinations like Tunisia. Mindful travel empowers communities, celebrates tradition, and ensures that these valuable treasures endure for generations to come.

Embracing the New Wave of Impactful, Sustainable Tourism

So, are you ready to be part of the new wave of tourism? Every member of the tourism industry, from travelers to tour operators, has a part to play in sustainable tourism impacts. It’s our shared responsibility to ensure these beautiful destinations remain beautiful for generations to come. 

Liked learning about sustainable travel and want to hear more? Take one of our courses or read more on our website today. Visit our Institute for Sustainable Destinations website here.

Blog by Isabella Hunt and Kat Selfe

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Leila Calnan, Senior Manager, Tourism Services Cardno Emerging Markets

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